Cheryl Boettger - Carrie Herbst - My Precious Poms - CB Kennels Bait & Switch Puppy, Puppy Not as Described, Wrong Puppy, Liars Cheets Thieves North Platte Nebraska
I was shopping online for a replacement Pomeranian for the adult 2lb Service Dog I had just lost. I found this puppy for sale, all over the Internet, that seemed to fit my needs. The advertisements pointed to this
Web site = http://www.mypreciouspoms.cityax.com
Owned by
Cheryl Boettger aka Carrie Herbst
821 South Dewey
North Platte, Nebraska 69101
Phone = 308-534-1800
DBA My Precious Poms - aka - CB Kennels
The puppy she advertised for sale was described as:
Three-month-old Male Pomeranian, AKC, 8 ounces, very rare cream color, with a "baby doll face", and that he was healthy. Pictures of a puppy were also supplied. (I have copies of that advertisement) I told Carrie Herbst that I had recently lost a 2lb adult male Pomeranian who was my service dog and that I could not have a larger one dog because I have to hold him in my arms for him to perform his service for me. I have a doctor's Prescription stating I display positive results from the service my dog can provide. Cheryl Boettger aka Carrie Herbst claimed that the puppy had been to her Veterinarian recently. She assured me that he was 8 oz. and 3 months old and healthy. (I have the e-mails) I decided to buy the puppy described in the ad. I contacted her and sealed the deal with a deposit of $450 using my credit card. (I have the card's bill) I arranged transportation, cost of $100, and paid the balance of $1050 on Pay Pal as the records will reflect. After spending a total of over $1600 the puppy arrived at my home on July 13, 2009 looking nothing like the puppy I bought, he was the wrong color, size, weight, and features. The puppy was over two pounds and very ill with diarrhea and vomiting.
The minute I received him, I tried phoning her to ask, ""What happened, there was obviously a mistake had her employee sent the wrong dog in her absence?" She did not answer. I sent her a text message asking the very same thing. I have the message and response where She stated that she would "take care of everything" as soon as she was able.
She claimed that she was at the hospital with her father who had just had a heart attack that same day. I gave her the time and space to tend to her father and wished her well. I waited for her to contact me so we could work out the return of this misrepresented and totally inappropriate puppy. After several days she had made no attempt at contact. I finally called her to express my continued extreme dissatisfaction with the puppy. I tried to return the dog to the seller at my expense within those first few days, but she refused to accept delivery of the puppy saying "There is no one at the Hotel to accept the dog". She did however say that she would resell the puppy and return the proceeds from the sale to me.
She lives in the adjoining state of Nebraska 450 miles away from my home in Rifle CO. It was very difficult to work out return transportation, as it is a 6 8 hour drive. Attempts at contact since then have produced little or no response & NO satisfaction. I went to her Web Site to see if she was reselling the puppy. I discovered the same advertisement for this puppy but now the price is only $500! The likely adult size and other claimed attributes of the advertised puppy are what made him so expensive. The ACTUAL puppy she is selling will be over three pounds at the time of sale and he has none of the other claimed attributes, he might be worth $300.
I feel that I am qualified to make these assessments because I have bought, raised, bred, and sold Pomeranians for many years. While it is true that the exact weight when full grown cannot be exactly predicted, the 3-month weight of any Pomeranian can be easily determined by anyone with scales. She claimed this puppy weighed 8 ounces at the time of the sale. Clearly this is a fabrication! It would be impossible for a qualified breeder to make such a mistake about the weight their puppies and even more difficult to believe that this person also accidentally got the color wrong as well as all of the other attributes quoted.
This person is a criminal. She has victimized many other people in the same way. There is a long history of similar complaints on the Internet. How will I ever recover my money? I need a service dog but now I can not get a replacement because I can not get my money back!
I respectfully request your assistance prosecuting and or persecuting Cheryl Boettger aka Carrie Herbst for the fraud perpetrated on me, the one she is advertising now, and perhaps even prevent other future crimes she would attempt.
Dollfacetinys
Rifle, Colorado
U.S.A.
2 Updates & Rebuttals
LC
Tennessee,United States of America
Same Thing happened to me!!!
#3General Comment
Wed, November 25, 2009
I believe everything that everyone is saying! The same thing happened to me a couple of years ago. First the dog was not the same one, it was sick, it already weighed 4 lbs when I got it! She is lieing to everyone and I wish people would look her up before they buy from her. I will never recommend or use her again. Sorry for all this happened to. It really stinks to be out that much money.
Cheryl Boettger
North Platte,Nebraska,
U.S.A.
Who is lying
#3REBUTTAL Owner of company
Fri, July 31, 2009
First if I am such I liar and cheat why when you paid in both a e check and a visa payment through paypal did I refund it the very day it was paid twice. My father was in the hospital in Lincoln. When the phone notified me of the email I refunded it on the spot.
Lets start from the beginning. Your friend came to our motel and hand picked up the puppy. If this puppy was so sick why did you friend and her kids love the puppy!!! The kids where screaming with delight when the puppy was taken out to them. Nothing was said about the puppy being sick until mid week. Also the contract was signed and she left more then happy.
My father was sent to the emergency room a matter of minutes after your friend left with the puppy. We emailed you the minute we received the email. We where at the hospital in the emergency room up til 12:00 a.m. Tuesday morning. You had concerns. We told you if you didn't like the puppy when we got back we would help you put him up for sale. At that point we believed you where comparing him to your puppy that you where replacing. I felt if you kept him a few days you would love him like your friend did. You agreed. You then the very next day started getting calls from you. We where with my father in Lincoln where he had emergency heart surgery to repair his heart. You wouldn't leave us alone. We then left the phone with my aunt to try and deal with my Dad's situation. My Aunt even got a phone call where you said you had someone on their way to bring the puppy back to us. She explained there was no one there to take care of him we where in Lincoln. You didn't care the stress you put us under. You let us believe he was on his way. Your husband was nice enough to say that no the puppy hadn't been sent and that we could notify you when we got back into town. We got back into town on Tuesday. You had called. I told you to text us at that time my Dad was around and didn't want to stress him. What did you do nothing no text to try and work this out You went to paypal and tried to rebuttal the transaction. They didn't help you so you are posting this horriable reviews.
The point is simple I would never sell a puppy for a breeder. I sell them as pets only!! Sometimes in certain situations I will to small breeders. But no big breeders and you never said you where breeding him. He was as a service dog to replace yours that died.
I sent the right puppy there was no employee that sent you the wrong one. You where even to fly down yourself and pick him up. That went wrong. I even put up with postponing time after time on your end. I went out of my way to try and help you get him. Funny the lady that picked up her girl the same day just called me today saying how much she loves her girl. Or the lady that I thought might help bring your puppy to you loved her boy. I even was trying toget a lady to bring him part way to you.
It is people that I go out of my way for that do this to me. This site makes this possible. If a review was done like paypal and sites really looked into the situation instead of letting people leave slander and lies this wouldn't happen.
I would love you to take me to court then we can post the outcome.
People think they can keep a puppy for free or if God forbid they don't want a puppy after they can hold this over your head and get what they want.
I did try to make you happy but you didn't give us time to even repost the puppy or try and find him a new home.
What if your father or husband laid in a bed with a heart attack and someone would not leave you alone to spend 1 minute with them without being harrassed. That is what you did. I wouldn't wish what we went through with my Dad of 44 years for one minute on anyone. That is what you did. You made our life a living hell. Even though we agreed to try and take care of the matter when we got back. But I guess our emails, text and phone calls where not enough for the kind of person you have to be to do what you did to our family.
As for the bait and switch get a life. That did not happen. I just know that I would be more then willing to go to court and have this taken care of in a much more professional way then to lie and slander over the internet.