Complaint Review: Cheryl Luell Garden Of Love Wedding Chapel

On 7-7-07 my wife and I were married at the Garden of Love Wedding Chapel and witnessed all of the chaos that went on that day and the way the management handled it. For us, our limo was late, they lost our paper work, they lost her flowers 3 times, they were supposed to do her hair and make-up (that never happened), we were supposed to get married at 3:00 pm that day, it was after 7:30pm when we did. Then comes the fun part, We were crammed in this building with no air conditioning and stuck in the middle of 3 physical fights that broke out between patrons and chapel staff. We paid a lot of money for this wedding which was supposed to have 60-70 professional photographs along with a DVD and a few other items. Never got the other items, only got just over 20 and they were dark and blurry. the DVD was pretty much the same.
Then we went back up there on the 9th of July and wanted to be compensated for what we never got. Cheryl Luell then offer us a full wedding do-over at the Bellagio hotel on our 1 year anniversary. They said they do weddings there all the time. I told my wife that I had a feeling the we were getting s****.> My wife and I are willing to talk about everything that happened that day or what we were offered by the wedding chapel.

Ryker
Wyandotte, Michigan
U.S.A.