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  • Report:  #1336732

Complaint Review: Cheshire Medical Center

Cheshire Medical Center Dartmouth Hitchcock Keene Inadequate care given for broken bones Keene New Hampshire

  • Reported By:
    Laurie D — Marlborough New Hampshire USA
  • Submitted:
    Sat, November 05, 2016
  • Updated:
    Sat, November 05, 2016

After my accident and poor treatment at Cheshire Medical, I asked for a $700 credit off my $33,000 bill (most was paid by insurance).

They didn't provide accurate communication and instructions for follow up after I left the hospital, they scheduled my appointment with wrong care provider, they made me wait another two weeks just to see a surgeon to schedule surgery.

Now I get a letter saying that they "have determined that my care was appropriate". Why does healthcare get away with delivering crappy service and not be help accountable? When I had crappy service on an airline, I got a 100% credit. Just because they are the only game in town doesn't give them the right to treat people this way. Not sure what else I can do but let people know that Cheshire Medical cares more about the $$$ than the treatment they provde.

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