Complaint Review: Chicago Transit Authority

Very disappointed in the "Chicago Transit Authority". In a time when their services are needed drastically . This morning August 30, 2020 at a approximately 9:43 a.m. the 53 bus (8132) on Pulaski going south bound passed me right by as I stood with 2 other potential passengers. I am 61 and disabled and one of the other people was on a walker. This is the main reason why I am complaining. We all stood on Van Buren and Pulaski. High crime, high drug invested area. Murders have increased over the last few months in this area. Nonetheless, this driver cruised right by us like it was nothing.

I could not believe my eyes. There were literally 7-10 passengers on this bus. I chased the bus to Congress and Pulaski a block away,  and this driver looked me dead in my eyes embarrassingly with a gesture (IM FULL). I was livid to say the least and the people standing on the Pulaski Blue line L station saw it all. With the many corono virus scams this over weight bus driver came to work to drive up and down the street and collect a pay check. Not aware of the many dangers he had left us in. Since the CTA have cameras for crimes. Roll your video back. My time is pretty accurate. To help you even more.

The following bus stopped for us all. Bus #53 (4103) @ approximately 10:03 a.m. This bus was full beyond capacity. Because of the latter bus this driver was pressured and under stress. However, this bus driver was respectful and took his time to accommodate the public. Roll the video back on everything I type. As I said my times, dates, etc. are pretty accurate.  Once again to the consumer. In these times we do not have to riot and loot to express ourselves. You can be right but after committing a crime no one will listen. This bus drivers behavior is unprofessional, lazy, callous, and inconsiderate. When we witness and experience these things we must tell the public. Thank you reading. Have a great day!!!