Complaint Review: Chick-fil-a

I am up in the Phila area. Chick fil a I've never had a problem with any of their established food places at all. Now about Jenn there are 40 million other places out there. I don't know how business is ran down in Fla. but up here you have choices. I go into a chick fil a and I get what I want nohassle. the problem i have with the company is they pocket a lot of money for themselves and screwed the contractors for new buildings for chick fil a which I think is wrong. I almost got a job there as well and they claimed $7- $9 to start so ok. They changed it to $6.50 I said nope.

I am not the owner of the company - I am an ex-employee.

My mistake - forgot to choose from list above.

Jenn states:

"This chick fila, like many corrupt Orlando florida busineses, bullies, mistreats and abuses and harasses regular customers and young women..."

"You would think a business appreciates regular customers, but not businesses in this city and not chickfila."

"If you are a regular customer of these establishments..."

"This is how many businesses in Orlando treat customers..."

"...and abused on a consistent basis by the arrogant psychopathic very MEAN low class employees who work at these restaurants."

"...many of these businesses even say "we don't have to serve you, you're lucky we're serving you!"

"I know it sounds crazy but this is how businesses in that city treat customers- and they even say these things to them."

"...this is a regular occurrence at chickfilas in that area and many restaurants..."

"Chick fila is a terrible horrible establishmentespecially in the Orlando florida area..."

Jenn - it sounds to me like the people who live in your area are generally abusive, arrogant, evil, etc. Please do not allow several bad employees over the area of one small city ruin the reputation of a great company. I worked at the CFA in Roswell, GA while it was the third largest revenue producer in the world for the company. All complaints were handled in a quick and fair way. The customer always left happy.

I feel that you may be generalizing all CFA's into a group that is only represented in your little corner of the world.

As a consumer myself, here is my recommendation. Hit them where it hurts! If you don't like the quality of goods/services you receive, don't continue purchasing the company's goods and services. If and when they lose enough business, management will notice and investigate. If they don't do this, they will lose their jobs.

This is America. No one holds a gun to anyone's head to force you to continue to do business with a less than satisfactory company. Capitalism at work!

Those who patronize Chick Fil a's are not all oddballs. I for one love to eat there, but this is Georgia. The employees are very professional and courteous. Per Mike, it wouldn't surprise me if Jenn did indeed receive an "attitude" from the employees there; however, if a customer came to my store on a daily basis and complained, I may have an attitude as well.

Lets stick to the issues: Racism? I think not. Continuously patronizing a store after repeated alleged abuses from employees? Unconscionable.

Jenn: Look down the street for a new fast food chain that will appreciate your business.

Alex: Whats up?

The point of this site is to help others to avoid being ripped off by companies. We come to this site to garner information that might help us in our day to day lives. Some people are better at posting then others. This individual gets on this site, rants and raves, paragraph after paragraph about how she, a good young female was wronged by everyone in the world. She keys on Chick-fil-a, but throws in many "businesses.

She has posted about Chick-fil-a before and other companies, under various names and locations. I don't think there was anyone she didn't insult. Whites, Hispanics, males, older people, younger people, just to name a few. Interestingly, this post was toned down a bit from some of her others.

She goes on to call them an unlimited list of off the wall names. In her defense, she doesn't use much if any profanity, but the insults can be just as harsh. It's interesting that several people have gotten on here and said we are being mean, rude and harsh on her and have come to her defense. Some of them have been equally insulting.

Posting a complaint is one thing. Being rude and insulting and making disparaging comments about large groups of the subpopulation is another. If you can't stand the heat, get out of the Chick-fil-a.

Just some comment and observations:

"Jenn" has a lot of issues, and tends to repeat what she says, and repeat what she says. It is a bit hard to believe that someone would go back repeatedly to someplace that commits open atrocities and torture upon its customers.

Although, as Jenn does not sound particularly 'normal', the employees at Chik-fil-a probably did snicker or roll their eyes as she came in every single day with coupons complaining about her order. Maybe that's why they reminded her firmly to check the order. Did you ever check it Jenn??

As far as all the other posts, they seem to have completely gotten off track as to what ripoffreport is about........warning consumers, not psycho-analysing / debating with contributors.

Personally, I can't comment on Chik-fila-a, I live in the Northwest, and there are none around here. This I am thankful for..........., Not only am I now frightend about what I might find in my to-go sack from Chick-fil-a, but also the type of people that apparently patronize this restaurant. I think I'll keep clear of all of Florida just to be safe.

I said Gainsville was northeast of Orlando, it is actually northwest. Was thinking west, typed east. My mistake. To be totally correct, it is really north-northwest.

By the way, just to clarify, I was born in Panama City, grew up in Tallahassee (both in the northern part of Florida for those of you who are geographically challenged), lived in Orlando 7 years, and Naples 4 years.

Florida has, what I like to call, a "Snow Line" (you could also call it an "Immigration Line" too). Draw a horizontal line across the state right around Gainsville (that's 80 miles northeast of Orlando) from Crystal River (on the Gulf coast) to Daytona Beach/Palm Harbor (on the Atlantic side). Everything to the north of this line is what I consider the true Florida. Most people living north of this line are either native Floridians, or come from Alabama/Georgia. Very few retirees on this side (too cold for them in the winter).

The population to the south of this line is comprised mainly of snow birds/retirees from up north (mostly Michigan and Illinois, and lots from Canada), and immigrants from Mexico/Cuba/Puerto Rico. Drive down the interstate (especially I-75 from Gainsville on south) during the winter time. The license plates from Michigan and Illinois alone outnumber the Florida plates. In the 12 years I lived south of this line, I did not meet many native Floridians.

So for those of you who say the Floridians are the problem, guess where they originally came from? That's right, right from your neck (no pun intended) of the woods. Especially Orlando, where a good size of the population came down from the north looking for work at the theme parks.

I am a native Floridian, and I'm proud of it. Soon I will be back there for good, and believe me, it will be to the north of the line I mentioned above.

As Stacey said above, go look at the report about the Creekwood Homes trailer park. That is located in Oviedo, which is right next door to Winter Springs where this Chick-fil-a is located. Coincidence? I think not.

Oh, and by the way, I'm a white male, and I'm not racist. I hold each person accountable for their own actions, not the past or present actions of a race in general. I even dated a Puerto Rican for 4 years.

Have a nice day!

Jenn I am glad you are at least changing the state now with the persona Richard. However, you still gave yourself away by using the same three words that you use in every post. Lying, bully, jerks. That's it, nice try.

What's happening to you jenn, unfortunately and im very sorry is that the very people who are here on ripoff report to cause controversy and liesthe liars, the slanderers, the trouble makers, the bullies, the creeps, are claiming you to be what they are. They call you a liar, when they are the liars, they claim you are here to cause controversy, when it's they who cause controversy with their lies and accusations.

This is called projectiona defense mechanism crazy people use- they project the faults that belong to them onto others in order to protect their deluded egos. They are deluded and insane people and I'm sorry you or any other unfortunate person who is, has had to be a victim of these people's psychosis. They will continue to bully you so as long as you feed their anger and deluded minds. These people are most likely angry, bitter, lonely losers who are on heavy psychiatric medication and who have nothing better to do with their time.

I agree with lars, of course, the problem is not the posters of ripoff report, but all the disturbed people who infest ripoff report who irrationally accuse others of being fraudulent, bully them, insult them and pick on them. You have to ignore these jerks, and continue posting what you want.

There aer a lot of crazy and weird people on the internet. I'm sure these pests, trouble makers, and angry people, have been deterrents to many others posters but you can't let them stop you from filing your complaints. Just ignore them, and they will hopefully go away. Most of these people are, bored or angry bitter jerks who get on the internet to pick on others. Don't let them bully you or anyone else on ripoff report. You, as a victim have the right to speak about the experiences you've encountered without fear of harassment, or false accusations.

This person has filed sooo many reports about evil white trash people (see Creekwood Homes) - I have held my peace for so long but - This is just stupid! If you are soooooo mistreated DON'T EAT THERE!!!!!! YOU ARE THE RACIST ONE! End this - Over and Out - QUED - Give is a rest - MOVE if you are so unhappy - GET A LIFE -
I got an education in Social Work and Business Administration - IF you can COUNT that is 2 degrees - I cannot say anything about your behavior yet from your ranting I can say that you have SERIOUS ISSUES in life - SEEK HELP

Again, the question remains, if this particular location was abusing, harrassing and bullying her, why did she keep going back? She said it was because she loves the food, but that this location continuosly served bad food. Why? Why? Why? And she went back over a long period of time. Again, why?

For this reason, I have stated that Jenn needs a mental evaluation. Why would anyone submit to such "atrocities" over such a long period of time? Why?

Does anyone else besides Alex and me see the absolutely ridiculous nature of this report?

Hey Lars....um I mean Jenn.......or is it Sophia. Come on, if you have to use a different name to make it look like you have support than chances are you really don't have a case in the first place.

I mean at least change the state you are from to make it look a little more legitimate. Remember most people that come onto this site are not as dumb as you so when you post all these reports under all these different names people are going to figure it out.

The juvenille rantings are the same with every post you respond with. I have a feeling you are probably very young and possibly an ex employee of the suppossed abusive Chick-Fil-A who wants to smear its name.

Of course this is just a theory since I can not even figure out your real name. Stay in school my young friend unless of course your teachers are also abusive.

Jenn states:

"Chick fila employees commit no atrocities against customers"

Yes, I believe that statement is 100% correct. I also believe that either you have no idea of the meaning of "atrocities", or you intentionally used it in your reply to raise the drama level. Instead, all it did was lower your credibility - either way.

Atrocities were committed at Dachau and My Lai, not at a fast food place. And if this place was that horrible, why the hell did you keep going back? Yes, I do like the Chick-Fil-A in the CVG airport better than the McD's next door - but it's not THAT good! Give me a break....

geez alex, why the hostility over jenn's report? Are you maybe one of the people in the reports? does it frustrate you that people are filing reports on a consumer advocate website? Maybe you should stop to think who the real problem is hereand it's not people who are filing ripoff reports.. it's you crazy whackos here who lie about people or falsely accuse them of things.. or claim their reports are frauds based on most likely what "the demons" you are obsessed with told you.

Yes, alex you have serious issues, and are throwing your own psychosis and mental problems out on others, and lying about people. Take a deep breath, go take some medication, and come back and try to realize that pinning the blame on others, is not going to relieve you of the time your daddy stuck it in you. You have issues alex.. with yourself and with everyone around you.. along with your crazy little friends here who also like to bully women or people who make complaints here.

I find nothing strange about jenn's report. She explained in clear and concise detail every single thing that occurred to her. You're all the ones who obviously have serious problems, and picking on people and lying about them takes away from your credibility as posters and from the opinions you give.

Alex,

You and I seem to be on the same wavelength. When I first read this report, the old report by Shawangunk immediately came to mind. It was almost an exact duplicate of the earlier report.

I lived in Orlando for 7 years. Although I never visited this particular location, I have eaten at numerous locations in Orlando and throughout the state of Florida. In all those years of patronage, I think I can only recall once when my sandwich was not of the usual superb quality. Upon informing the cashier, I was immediately given a fresh sandwich and an apology.

There is only one other fast food type establishment that I can think of that would compare to the outstanding quality and service of Chick-fil-a, and that is Fazoli's.

There was even one time that I was given a small stack of free sandwich coupons which I used at least twice a week until they were all gone (maybe about ten altogether). It seems the same cashier and manager were on duty every time I went (as it was always during my lunch break). Not once did they think twice about whether or not to honor my coupon.

Chick-fil-a is also the only fast food joint not open on Sundays (that I am aware of). Most people are not old enough to remember, but Sunday used to be a day of rest. At one time it was very difficult to find even one store in town open on a Sunday. Now, everybody is. Except Chick-fil-a. I'm glad that someone in Corporate America is still wise enough to observe this day of rest.

It is my opinion that the original poster is in some serious need of mental therapy. Especially if, like she said, she continued to patronize this location even though they "put customers through hell, abuse and bullying just in order to receive food from the restaurant, yell at them, mistreat them, pick on them for any little thing, make false accusations against them and bully them". She said she did it to get the food she loved so much, but then goes on to say that they consistantly received "bad food".

This whole report just seems way out there.

First off, I am not an employee of Chick-Fil-A as Kevin stated and have really no loyalty to them. Second, before anyone else listens to this claim and feels sorry for psychopath here, check out Chick-Fil-A rip offs, you will see this same rip off under a different name also this same person wrote a rip off concerning a hair dresser claiming that the hair dresser poured stuff in her eyes and physically abused her, yet she stayed and got her hair done. If this was a legitimate complaint I would not have even responded, let me assure you this is rip off fraud and this person needs some serious mental health treatment or attention. That's all, I am not demonic, evil or even angry, just have a strong opinion about things......Kevin will tell you (what's going on Kevin).

Jenn,

Alex is right, you are the problem. Step back and listen to yourself rant and rave. No normal person acts like this. Get some help, for your sake, and the Chick-fil-a people.

He lives near me and is not an employee of the aforementioned restaurant. Alex and I do not see eye to eye on a few issues, but on this particular issue, I must agree with him with the one exception of name calling.

I have always enjoyed Chick fila and have never had a bad experience with them. This doesn't necessarily claim that all of your allegations are not true, albeit somewhat exagerated. And why in the world would you continue patronizing their establishment after your allegations? When I receive bad service, I never go back. Falling profit will send a clear message to the regional offices that something is clearly wrong and change is required.

I recently received poor service at a local establishment here in Atlanta. I wrote a professional detailed letter to the regional manager explaining my situation. The manager personally called and apologized and forwarded $150.00 in gift certificates. That is what you should have done with that your Chick Fila scenerio.

I am sure you are a relatively bright individual and can see our argument, can you not?

First off, I don't work for Chick-fil-a and I never have. I do corporate sales for a major company and work with the Fortune 1000. I have been to Chick-fil-a on numerous occasions, granted not in Florida, and have found it to be a pretty typical fast food restaurant in regards to customer service. My question for Jenn is: Why would you continue to go back to a place that was causing you such mental distress? Is their food that good to put you through the mental agony on a consistent basis?

It sounds like you enjoyed the food, and you had a ton of coupons that you wanted to use. If they treated you poorly, then they are definitely in the wrong. I treat all my clients with the utmost respect. But when they begin to become too demanding, and are not giving me enough business or respect to justify the time and energy that is needed to please them, I will no longer continue to do business with them. I won't treat them bad, but I won't satisfy their every complaint. Usually, the most troublesome clients are the smallest in the corporate world. If you were constantly going there and using coupons every time, and being demanding, then perhaps that is why they became irritated with you. Listen, if I was receiving gray meat then I would be demanding as well so that's understandable. Perhaps it was the little things that you were wanting that they were getting frustrated with. I have no idea, obviously, because I wasn't there.

Also, how is this a ripoff? Did they steal your money or trick you into giving their money or not give you back your change? It sounds like you're upset and justifiably so if they treated you bad, but it's not a ripoff or a scam. I've seen other posts here on this website about being mistreated, which has happened to me before as well, but I thought this was a website to let others know how they were ripped off or scammed. And the way you attacked, I believe his name is Alex, leads one to believe that there is more to this story than you allude to.

Again, if you were mistreated, then that store needs to be reprimanded and those employees need to be let go. Don't give them your business if that's the case! Businesses should never treat a customer the way you described below and when they do they should expect to have less customers!

oh no..fast food does no wrong and no one has any complaints with this company.. Chick fila employees commit no atrocities against customers and anyone complaining about chick fila is just making it all up right, or just seeking attention..you are obviously the one who needs help psychopathic angry alex. Either you are deluded and mentally ill, or an employee of chick filain my opinion you are both.. Why so much hostility towards people who write complaints about chick fila and why try to undermine their credibility and lie about them?..is it most likely because you ARE an employee of chick fila once again trying to take the blame off people filing consumer complaints against them...because according to chick fila employees...they do no wrong and the blame is always put on the customer..You have a lot of irrational anger towards someone filing a complaint which leads me to believe the obvious.. you work for chick fila and will do anything to defend it, even going so low as to calling people liars who file complaints or falsely claiming "they have vendettas against chickfila"--that's just pathetic and by this statement made - "Chick-Fil-A which is funny seeming how this is the most down to Earth, friendly, and competant fast foods chains on the market. Ironically you sound just liek an employee of this winter springs chick fila..angry, mean, bitter, hostile, crazy and calling everyone else the liar, when it's you who is lying. People posting complaints are seeking attention? You obviously are the one who needs the medication you hostile deluded jerk...try anger management as well..and stop defending terrible customer service and lying about people filing complaints here to attempt to undermine their credibility, and defend bad employees.. you have some serious issues.

First off, I think you are full of crap and have a vendetta against Chick-Fil-A which is funny seeming how this is the most down to Earth, friendly, and competant fast foods chains on the market.

Lets assume for two seconds any of this were actually true and you are not just seeking attention.

Why in the world would you keep eating there everyday if these "evil, psycho, racist, puppy beaters" kept beating you physically and mentally on a daily basis?

Why are you the only customer in the United States that actually has a complaint against Chick-Fil-A.

I mean if logically the employees were really that bad and the manager allowed the employees to be that awful and the district manager allowed just one of his stores to have really terrible customer service I am sure a slew of these complaints would surface about this one Chick-Fil-

A. So where are they? Hmmmm......They have medicine that will help the demons go away. My advice, go see a doctor.