Print the value of index0
  • Report:  #111286

Complaint Review: Chile Pepper's

Chile Pepper's Credit Card Fraud Malvern Arkansas

  • Reported By:
    Hot Springs Arkansas
  • Submitted:
    Mon, October 04, 2004
  • Updated:
    Tue, October 05, 2004
  • Chile Pepper's
    1882 Hwy 270 West
    Malvern, Arkansas
    U.S.A.
  • Phone:
    501-3375400
  • Category:

My son and i ate lunch at this restaurant, our bill was $30.49 I added $3.00 to the credit card bill as a tip. I checked online that evening and i was charged $36.59 that is $3.10 more then i authorized. Tried to call this restaurant the the cashier (probably the same one) hung up on me.

Donna
Hot Springs, Arkansas
U.S.A.

2 Updates & Rebuttals


Paul

Bartlett,
Illinois,
U.S.A.

Wait until the charge posts

#3Consumer Suggestion

Mon, October 04, 2004

Donna:

Until the charge actually posts to the account (~5 days after the transaction was made) you won't see the actual amount of the charge. What the restaurant did is run an authorization for the amount of your bill +20%. This is their way of insuring that there's sufficient available credit on your account (they're guessing that 20% is the most anybody would add as a tip).

The authorization caused the higher amount to be temporarily deducted from your available credit, but once the charge itself posts (4-5 days, usually), the difference will be put back.


Layne

Fayetteville,
Arkansas,
U.S.A.

Cheapskate

#3Consumer Comment

Mon, October 04, 2004

Was the service bad? I'm not saying it's okay to steal, but not even leaving a 10% tip is really cheap and crappy.

Respond to this Report!