Complaint Review: Chime card

 I have been using chime Bank for about 6 months now and I've had nothing but bad experience the customer service is unprofessional the way they handle business is unprofessional and I would not recommend anyone for this debit card. I recently lost my card use their app to get a replacement card after time went on I never received my card. So I called customer service they said my card was never received because I didn't do it through them because I use the app. So then I had a representative say they were going to send me an expedited card and days later there still was no card call back and acknowledge that the it was there negligence a rep Got snippy there are no supervisors they sound as if they're running their business out of someone's home and I will be reporting to the Better Business Bureau.