Complaint Review: CHINA KING RESTAURANT

AS A CUSTOMER OF 20 YEARS I CANNOT BELIEVE I HAVE TO WRITE THIS REVIEW.

THIS PLACE IS RIPPING OFF THEIR CUSTOMERS! THEIR PORTIONS HAVE BEEN BECOMING INCREASINGLY CHINTZY OVER THE PAST YEAR -- LESS AND LESS MEAT AND MORE AND MORE RICE AND VEGETABLES. I ORDER THE SAME THING EVERY TIME, CASHEW CHICKEN. THEY HAVE BEEN PUTTING MORE AND MORE RICE UNDERNEATH AN INCREASINGLY THIN LAYER OF CASHEW CHICKEN, PLUS THE NORMAL AMOUNT OF RICE ON THE SIDE. AFTER A COUPLE OF TIMES OF REQUESTING THEM TO PUT THE RICE ONLY ON THE SIDE, THEY INFORMED ME THAT THEY WILL HAVE TO CHARGE ME EXTRA FOR DOING THAT. SO THE LAST COUPLE OF TIMES I DID NOT REQUEST ANY SPECIAL CHANGES.

TONIGHT I GET HOME WITH MY FOOD AND ONCE AGAIN, I FIND A BED OF RICE UNDERNEATH A VERY THIN LAYER OF CASHEW CHICKEN. I CALLED AND VERY POLITELY SPOKE WITH THE MANAGER. I TOLD HER I HAVE BEEN COMING TO HER RESTAURANT FOR 20 YEARS AND I LOVE THEIR FOOD AND WOULD LIKE TO BE ABLE TO KEEP ENJOYING IT, BUT I POINTED OUT THE PROBLEM AND SHE WAS ABSOLUTELY RUDE AND TOLD ME I'M WRONG. SHE TOLD ME THEY MAKE IT THE SAME WAY EVERY TIME. WE WENT BACK AND FORTH AND FINALLY SHE ASKED ME WHAT I WOULD LIKE HER TO DO ABOUT IT. I KINDLY ASKED HER TO PLEASE JUST REPLACE MY ORDER THE NEXT TIME I COME IN. SHE DECLARED "NO! WE'RE NOT DOING THAT. THERE'S NOTHING WRONG WITH YOUR FOOD! YOU CAN BRING IT BACK AND WE'LL RE-MAKE THE ORDER FOR YOU OR GIVE YOU YOUR MONEY BACK". I SAID "MA'AM I'VE WORKED 10 HOURS TODAY AND I'M HOME FOR THE NIGHT". SHE REPLIED "I DON'T CARE YOU WORK 10 HOURS. WE ALL WORK. I WORK 12 HOURS TODAY. WE NOT GIVING YOU FREE FOOD". I ASKED HER IF SHE VALUED ME AS A CUSTOMER OF 20 YEARS AND SHE SAID "NO! THERE'S NOTHING WRONG WITH YOUR FOOD". I DID NOT WANT TO BE TAKEN ADVANTAGE OF AND EAT PLAIN FRIED RICE FOR DINNER FOR 8 BUCKS, SO FINALLY I AGREED TO DRIVE BACK, RETURN MY FOOD, AND GET A REPLACEMENT.

WHEN I GOT THERE SHE CONTINUED TO BE RUDE AND RAISED HER VOICE AT ME. I SAW HER TAKE MY FOOD AND THROW IT IN THE TRASH CAN. THEN SHE TELLS ME "HERE LET ME SHOW YOU HOW WE MAKE IT. IT'S GOING TO BE THE SAME WAY NEXT TIME TOO" . I SAID "NO, NO IT'S NOT. BECAUSE YOU JUST LOST A CUSTOMER - A CUSTOMER OF 20 YEARS. I WILL NEVER COME BACK TO THIS PLACE. YOU'RE RIPPING PEOPLE OFF! IT'S WRONG. IT'S WRONG." , AND I WALKED OUT. ON THE WAY OUT OF THE RESTAURANT, I SPOKE WITH ANOTHER CUSTOMER ABOUT WHAT HAPPENED AND HE TOLD ME HE AGREED AND THAT HE ALSO HAS NOTICED THAT THEY HAVE BEEN USING LESS AND LESS MEAT AND MORE AND MORE RICE. AT LEAST I'M NOT THE ONLY CUSTOMER THAT NOTICES. I HAVE GONE TO THIS PLACE 3, 4, 5 TIMES A MONTH OR MORE FOR THE PAST 20 YEARS. HUNDREDS AND HUNDREDS OF DOLLARS SPENT AT THIS ESTABLISHMENT. NO PLACE OF BUSINESS SHOULD EVER TREAT A VALUED CUSTOMER LIKE THAT AND I HAVE NEVER BEEN SO INSULTED IN MY LIFE. THESE PEOPLE DO NOT VALUE THEIR CUSTOMERS AND THEY ARE HAPPY WITH THEMSELVES TO RIP YOU OFF. BE AWARE! FLORISSANT BUSINESSES ARE DYING BECAUSE OF CRIME AND THIS ONE IS DIGGING THEIR OWN GRAVE BY TREATING SOLID CUSTOMERS LIKE DIRT. TAKE YOUR BUSINESS SOMEWHERE ELSE UNLESS YOU LIKE BEING RIPPED OFF --- SHAME ON YOU CHINA KING!!! SHAME!!!