Complaint Review: Chipfixer Auto Glass

This company thrives on thievery and deceit of their customers and insurance companies.  They refer to themselves as Chip Artists, when in reality, they are nothing more than scam artists.

As a former employee of this unscrupulous business, I can tell you first-hand about the massive level of insurance fraud that they commit. First of all, 90% of the windshield repairs are bogus.  I have witnessed their employees repairing windshield pits that pose no risk of spreading.

A windshield pit is a tiny chip in the windshield, less than 1/8 in diameter with no need for repair, yet the employees are instructed to sell these chip repairs by preying on the customers fear of losing their windshield due to a spreading crack.  Most of ChipFixers employees do not know that this is fraudulent, because Andrew Simckes, the owner, hires men fresh out of prison or that he picks up at the Salvation Army having no previous knowledge or auto glass experience whatsoever.

Another issue with this company is that this job is technically a sales position, and the employees are paid based on commission.  The sales reps are assigned inside sales positions, not outside sales, so the company is required to meet the federal minimum wage guidelines; if their earned commission does not equal at least $7.25/hour per pay period, they are required to adjust their wages as such.  Needless to say, he does not meet this requirement.

Although the employees are required to work 60 hours per week, their hours are not documented on their paychecks at all (under hours they write in 0) so that they can get away with not paying their employees minimum wage.   If an employee does not meet his quota, then they could face suspension and disciplinary actions such as having miscellaneous deductions from their paycheck for advances they never received.

To put it briefly, if you are ever at a lube shop or car wash and a ChipFixer employee inspects your windshield for chips, I ask please for your sake, steer clear of this company and their fraud. Save you and your insurance company time and money by going to a real glass company that is not going to lie, cheat, or steal.