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  • Report:  #1386393

Complaint Review: Choice home warantee

Choice home warantee After paying for months, my premiums, When I needed them they lied and said that the technician said my dryer was broken by negligence. My appliance guy stated in writing, that he NEVER said that. They also said that he sent pics to prove it. Again, in writing that was never fine either. After approaching them with proof that they were lying and cheating me, they agreed to go half with the service (even though they should have conferred it wholely) we agreed. 3 days later, appliance guy shows up and says choice was paying $86 and we had to pay $121. Last time I took math, that's not half. This company is nothing but a bunch of liars. Worse company I've Ever dealt with. New Jersey Nationwide

  • Reported By:
    Dawn — Harrisburg North Carolina USA
  • Submitted:
    Tue, July 18, 2017
  • Updated:
    Tue, July 18, 2017

 After paying my premiums for 3-4 months my dryer broke. I called for service. Two days later appliance guy was here ordering parts. The computer board fried. I get an email starting that appliance guy stated that this was due to negligence/too much lint, and they have pics to prove to that. I texted my appliance guy asking him what he told them because he never mentioned anything about lint because it was clean. He said he never said anything about negligence or lint and never sent pics either. He said the computer board just fried, defect. After telling them that I had written proof that they were lying, and after 8-9 phone calls, they decided that they would pay half and we'd pay the other half. A few days later the appliance guy comes back and says choice paid $86 & We have to pay $121. Last math class that I took, that's not half. I again argued with them to no avail, paid the $121, then canceled. This is the worst warrantee company that I have worked with in 11 years of having one.

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