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  • Report:  #1482056

Complaint Review: Choice Home Warranty

Choice Home Warranty AVOID THIS COMPANY Edison New Jersey

  • Reported By:
    Zach — St Louis United States
  • Submitted:
    Wed, July 17, 2019
  • Updated:
    Wed, July 17, 2019

I specifically renewed my policy with Choice after asking them if my 30 year old HVAC system would be covered if it were to go out. They assured me it would be covered.

Six months later I find that I have a cracked heat exchange. They refuse to cover it due to the fact that a 30 YEAR OLD heat exchange had some rust on it, yet they claim to cover "wear and tear."

They said since I was a long time, "valued" customer they could offer me $300 towards a new furnace. What a joke. Avoid these guys.

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