Print the value of index0
  • Report:  #1064198

Complaint Review: Choice Home Warranty

Choice Home Warranty Consumer Fraud Edison New Jersey

  • Reported By:
    Choice is NOT a Choice — Gilbert Arizona
  • Submitted:
    Wed, July 03, 2013
  • Updated:
    Wed, July 03, 2013
  • Choice Home Warranty
    510 Thornall Street
    Edison, New Jersey
    USA
  • Phone:
    888-531-5403
  • Category:

As with most of the complaints against Choice Home Warranty, our claim to replace our air conditioning unit has been denied.

They were rude and verbally abusive. A person named "Alex", who indicated that he was the owner, yelled at me and kept talking without allowing me a chance to speak. They gave us the runaround for 5 days, when Phoenix temperatures were between 115 - 120 degrees.

Our A/C claim was denied for a "pre existing condition", since a technician had previously charged it with freon!

They sent two different "authorized service technicians" for whom we could not find any record of being licensed or insured.

I could not find Choice Home Warranty listed with the State of NJ nor with the State of Arizona.

I have filed with the BBB, Attornies General for NJ and AZ and will also contact the Post Office, as suggested.

 

Respond to this Report!