Complaint Review: Choice Home Warranty

 Contract 234832106 Claim. 62827932 I purchased a home warranty when I moved elderly father from TN to TX. My air went out on June 29 and too CHW until July 10 to send a technician. i called many times with no one answering or put on hold never to come back. After technician informed me that my compressor could not be fixed, he said it should all be covered, but I had to confirm with company. I was told e different excuses why it would not be covered in a matter of minutes. When I rebutted one excuse, they would make up another. i spoke with a level 3 manager ??? Regina and she was so concerned that she had the nerve to hang up on me. i was informed that I could get a second opinion at my expense. Which I did and licensed company said there is no reason why my claim should not be covered.nd the day before ie:Regina....my house was previously owned by a licensed aicompany. The techician as you can see diagnosed and stated that these issues are covered by home warranties everyday. He did not see a "starter" but did find a piece of package by unit for a compacitor (assume tech yesterday from your company left.... wrong size just a footnote) as I stated before, the only reason I purchased warranty if because I moved my 87 year old father here. Today his nurse visited and his temp was 3 degrees higher then it has ever been, his bood pressure was extremely low and his urine is brown (i have given him at least 8 bottles of water a day) his health is declining rapidly. The nurse made a note on his chart that the temp in my house with two fans running was 94 degrees. I contacted a Dallas attorney and he was appalled, however litigation would be drawn out probably longer than my father will live. This company should be held accountable and replace my unit before grave danger comes to my dads health, with temps in the high 90 and low 100s daily here in Texas