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  • Report:  #1509061

Complaint Review: Choice home warranty

Choice home warranty Did not repair or replace as promised.

  • Reported By:
    Lisa — mesa United States
  • Submitted:
    Tue, June 15, 2021
  • Updated:
    Wed, June 16, 2021

My $1200 Kitchenaide dishwasher broke. They decided it was too much to fix so instead of replacing as promised they offered to "buy out". They offered $246. Can't replace a dishwasher with even the cheapest, on sake hunk of junk with that. Filed a complaint. They said they don't pay retail (admitting they don't replace as promised) and offered $100 more.

I agreed just to be done with these lying thrives. They said I would receive an email on how to.finish claim and receive "funds". That is when I found out the funds was a Lowes e credit for that amount and could take 30 days to get it. A week later I called to cancel my policy as of anniversary date. It was in 10 days. Told I would lose my "buy out" if I canceled even though the date was 10 days away and the previous claim was a done deal even though I had not yet received it. So I could not cancel yet. These people are dishonest, deceitful, and you should never consider signing up with them.

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