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  • Report:  #1525545

Complaint Review: Choice Home Warranty

Choice Home Warranty Refusal to pay claims Edison New Jersey

  • Reported By:
    Kat — sarasota United States
  • Submitted:
    Tue, April 04, 2023
  • Updated:
    Wed, April 05, 2023
  • Choice Home Warranty
    2147 Route 27 South
    Edison, New Jersey
    United States
  • Phone:
    8885036847
  • Category:

We had them out 4 times... In no case would they cover the actual repair. In 2 of the cases, their reply was that the item wasn't covered (after sending someone out for that same item and collecting their $75 fee).

Additionally, they outright told me they didn't think the thing had failed in the timeframe indicated... Which I had an inspection report to prove it had...

Also, upon cancelling, they charged over $200 (vs the one month "used")....

Lastly, 2 of their vendors told me they will never pay, and to cancel if I could... Very concerning that companies they are hiring to do the work have had this happen enough times they know they will not pay....

ps - I've had other home warranties that were great.... 

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