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  • Report:  #1480668

Complaint Review: Choice Home Warranty

Choice Home Warranty They did not service according to the agreements Edison NJ

  • Reported By:
    CARL — TEANECK United States
  • Submitted:
    Wed, June 19, 2019
  • Updated:
    Wed, June 19, 2019

My heat and air conditioning unit was not working. I filed a claim on the choice home warranty website in April. Someone was sent out right away. That person wrote up a diagnosis and sent it in and was approved for repair. It took the repairman 2 weeks afterward to come back and he took a blower from my hvac unit and tyhen it took another 2 weeks to get the part. all in all 1 and a half months.

He came back to install it. It made a noise like we were in an airport take off runway. I called Choice home warranty, and they senty him out again.  It took another 2 weeks and he made it worse than it was. The mechanic stopped taking phone calls and said you pay for what you get. I told choice I dont want him coming back and they have since done nothing.

I am into this issue for 2 months and I had to turn off the unit completely. then they sent me an appointment email for a plumber mwho does not do HVAC work. My unit is still not working and dealing with them is a nightmare. DO NOT TAKE A HOME WARRANTY FOM THEM. I AM WARNING YOU PLEASE DO NOT WASTE YOUR MONEY.  

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