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  • Report:  #1166959

Complaint Review: Choice Hotels

Choice Hotels Choice Hotels caused hours of effort trying to redeem points and gift card with no results Florida

  • Reported By:
    Sandi — Titusville Florida
  • Submitted:
    Sat, August 02, 2014
  • Updated:
    Sat, August 02, 2014
  • Choice Hotels
    Nationwide
    USA
  • Phone:
  • Category:

For the past year I have been participating in a promotion with Choice Hotels Rewards Membership.  They advertize either a free night stay(points), or a gift card.  To date, I have received neither.  There is always a reason and incorrect information is consistently given out by the Represetatives on the phone.  The end result has been my loyalty to these chain of hotels with no reward.

 

I am not sure if the Choice Hotels are aware they are being represented with promises of rewards that are not delivered.  In the past year I have invested over 6 hours on the phone to no avail. Because of this, they have lost me as a loyal customer.  I will take my money and business to another Hotel.

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