Choices Recovery Recommended TRUSTED BUSINESS REVIEW: For years now, drug and alcohol addiction and substance abuse crisis problems have consistently been going up and up and up with no sign or clear indication of them coming down any time soon. Since the turn of the century, substance abuse has simply grown more and more prevalent. Choices Recovery would like to change that. The residential addiction treatment facility uses a specific treatment curriculum that allows clients to be involved in the process while using several different approved and proven modalities for recovery.
Ripoff Report REVIEW /Commitment to Customer Satisfaction
Choices Recovery joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Choices Recovery approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Choices Recovery did just that.
CHOICES RECOVERY CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" The goal at Choices Recovery is total, complete, absolute elimination of all shreds of addiction. While we offer Relapse Prevention and Coping Strategies, we will not label anyone as an addict for life, and we will focus on helping our clients to arrive at a total elimination of all of the aspects, facets, and shreds of their addiction problems. At our program, here at Choices Recovery we employ and utilize:
WHY CHOICES RECOVERY IS BETTER THAN THEIR COMPETITORS
”Choices Recovery is not your average drug and alcohol addiction rehabilitation program. We do not just apply one, two, or three approaches to addiction treatment. We are not stuck a rut of the generic twenty-eight day model. We do not assign people blame, label them with a disease, or just give them replacement or substitution meds and send them on their way. We focus on helping the person in front of us.
We engage our clients in a very intensive, very involved, and very active approach to addressing drug and alcohol addiction. We have worked multiple different approaches into our treatment center so that our clients can pick and choose which treatment approaches they feel will work for them, and which will not. We also let our clients reassess their treatment throughout the program and enable them to make changes to incorporate more of what is getting them results and less of what is not, all monitored by the advises of our case workers and counselors. We ensure that every day is a different day, that there is some variety, but that there is also some structure involved too.
CHOICES RECOVERY – STATEMENT FROM THE EXECUTIVE DIRECTOR – TRICIA HEGAN
” We don’t take addiction treatment lightly at Choices Recovery,” says Tricia Hegan, Executive Director. “At the same time though, we are not grim and gruff and grumpy about it. We help out clients to rediscover themselves, to dig down deep and find the basic, basic root causes of their addictions, to see them for what they are, and to remove them. Our ambition is to help as many people as we can, and to truly help them too, not just give them a quick fix. At Choices Recovery, our promise is that we will do our best to help you or to help your loved one. We work hard to do this, and we apply an excellent approach to accomplish total sobriety and a lifetime of abstinence in all who come to us for help.”
At Choices South Bend we pride ourselves in using the highest quality addiction treatment available.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Choices Recovery is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Choices Recovery and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Choices a positive Rating. Choices Recovery made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM CHOICES RECOVERY
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible Choices Rehab Program is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Choices Recovery is dedicated to customer satisfaction. Choices Recovery receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that Choices will do whatever it takes to make sure their customers are properly taken care of.
WHAT TO LOOK FOR IN THE INDUSTRY
One of the most important things to look out for in the industry is a program that has a qualified, caring and professional staff. One of the things we pride ourselves on is that we employ an excellent complement of staff. At Choices Recovery, our staff is our family, and we care about them greatly. Our staff as a unit is a caring and compassionate group of individuals who are here to help. Working at Choices Recovery is a fulfilling career and something with true purpose. One and the same, all of our staff at Choices Recovery feels a personal connection and passion to the mission of removing drug and alcohol addiction once and for all from all of our clients.
We have total faith in our team. From our caseworkers to our instructors. From our counselors to our therapists. From our security staff to our cooks. From our maintenance, personal to our group leaders. From our executive team to our detox and withdrawal specialists. We have a wonderful group of men and women here at Choices Recovery, all of whom are dedicated to supplying our clients with an everlasting and permanent recovery that lasts a lifetime.
In the future, if anyone has any complaints or concerns with Choices Recovery, you are invited to contact them directly via email: info@crehab.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call 574-217-7769.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Choices addiction treatment program, or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Choices Recovery meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with Choices Recovery.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and Choices Recovery’s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.