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Choosedirect.com LLC, Steven Barbarich choosedirect.com, choosehottubsdirect.com, chooseoutdoorkitchens.com, directtohomeappliances.com Direct to Home Appliances LLC, Island Escape, choosefireplacesandstoves.com This company is defrauding the public with the sale and distribution of illegal products San Francisco, California
This company has, as of 2/19/2010 been denied membership with the Better Business Bureau due to "a pattern" of verious complaints. Here is a direct posting from the BBB in Oakland. It should be noted that this company has far more outstanding complaints then just the BBB and these complaints are being directed to the Federal Trade Commission, The US Consumer Products Safety Commission and the California Energy Commission. It should also be noted that the company's various websites all still list as being an accredited BBB Member, which is simply untrue as seen on their website here:
http://www.bbb.org/greater-san-francisco/business-reviews/internet-shopping/choosehottubsdirectcom-in-san-francisco-ca-296658#addloc
Here is a direct copy of that listing:
BBB Accreditation
This business is not a BBB Accredited Business.
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BBB Rating for Choosehottubsdirect.comBased on BBB files, Choosehottubsdirect.com has a BBB Rating of D+ on a scale from A+ to F. Reasons for this rating include:
Click here for an explanation of BBB Ratings We have identified a pattern of complaints concerning delivery, damaged/missing parts, refunds and customer service issues. Complaints processed by the BBB claim 1.) there are repeated delays in the delivery of hot tubs. 2.) Hot tubs are delivered damaged or with parts missing. 3.) Phone calls and emails to the company go unanswered. |
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Business Contact and Profile for Choosehottubsdirect.com | |
Name: | Choosehottubsdirect.com |
Phone: | (888) 611-8827 |
Fax: | (415) 618-0682 |
Address: | 767 Bryant Street., Suite 201 |
San Francisco, CA 94107 | |
Original Business Start Date: | May 2007 |
Principal: | Mr. Steve Barbarich, Owner |
Customer Contact: | Mr. Steve Barbarich, Owner - service@choosedirect.com |
Entity: | Limited Liability Company |
Incorporated: | February 2008, CA |
Employees: | 18 |
Type of Business: | Internet Shopping, Spas & Hot Tubs - Dealers |
BBB Accreditation: | Choosehottubsdirect.com is not a BBB Accredited business. |
Additional DBA Names: | Choosedirect.com, LLC Chooseoutdoorkitchens.com Choosefireplacesandstoves.com |