Complaint Review: Christian Brothers Automotive

I took my vehicle in for a stalling issue. I mentioned at check in that the issue was most likely fuel or air related and that I wanted that checked. I also mentioned that it overheated and I changed the radiator cap due to oxidation and pressure loss, but the vehicle was no longer overheating. It seems to me that the single occurrence of overheating was a verbal key to have me replace multiple cooling components totaling around 550 dollars (my planned cost was around 300 total based on my symptoms).

I took them at their word that this was the issue and agreed to the service. Two days after the "repair" I stalled out in the exact same manner as before, the EXACT same way. I tried to write it off as a fluke, but while I was broken down 25 mins from home I realized it was never fixed. I managed to limp back to CB and upon letting them know the issue they tried to say it was unrelated and performed a "free" diagnostic. They then proceeded to tell me that the issue is with the front o2 sensor and that the repair would be around $245 which is what I figured to begin with, but I couldn't afford the first useless "repair", much less the additional to ACTUALLY fix it.

So here I am, out $500+, vehicle not operating. I decided to fix it myself because I refuse to be dooped again. I just have to make time since I work and go to school, which is why I took it to them to begin with. If i wanted to lose money I would go to Vegas. I feel highly cheated. Not coming back ever. It also seems that they doctor their reviews on their site. Every review is 5 stars... I'm assuming Christian is just someone's last name.