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  • Report:  #1518662

Complaint Review: Christian Mingle

Christian Mingle This company drafted an unauthorized payment and refuses to refund.

  • Reported By:
    Tia — United States
  • Submitted:
    Thu, May 26, 2022
  • Updated:
    Thu, May 26, 2022

I subscribed on or around 4/17/2022 to Christian Mingle to review their site. The same day I changed my mind and canceled my subscription. At that time, I received confirmation of my cancellation stating that I could renew at anytime before my month ended. This was even before they could approve my profile.

The company continued to send "match" emails during that month, and when the month ended they stopped (due to cancellation) BUT drafted another payment after that. The representative, Andy, said I did not cancel which is a lie. This is a scam.

I don't want to sign back into their site and I am afraid they will continue to keep taking unauthorized payments. I will contact my bank and legal counsel.   

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