Complaint Review: Christopher Doherty

Christopher Doherty's $500 moving service on Mar.1st 2007

As I told him when he left, I'm not gonna write
anything bad about him, but only the truth. If you
don't have time to read it through, here is the
abstract:

We made a quick deal on $500 moving service from
Boston to North NJ. Everything in the world is
included were his words. He said that 3 times before
I saw him.

He was all in all 6 hours late. He kept me and my
personal belongings standing outside for 5 hours. I
was completely frozen. I called him hunderds of times.
I was stupid enough to hire him and to pre-pay $250 to
him.

He FORCED me to pre-pay him the other $250 after my
things were loaded in the truck and I was on board
with him in the truck. This made me cry.

Rather than bringing another professional mover, he
brought his date on the trip. I had to call 2 friends
with the unloading part in the midnight and in the
heavy rain. The later was avoidable if we were late
just less than 3 hours.

This is not a big deal, I mention it now is because it
was avoidable if he put them stand there properly. My
PC-table was broken; the wheels of the TV stand and
night stand were broken. One of the mattress cover was
broken. And last but not the least, everything is
dirty and half wet.

Whole story:

Feb. 24th; I called around for moving service from
Boston to NJ Harrison. He seemed nice and offered a
reasonable low price to me. Even he asked me to prepay
him half of the money right away, I didn't feel too
uncomfortable.

Feb. 27th; I happened to see a complaining post on
www. complaint.com, which complaint that he was never
show up on a pre-paid delivery service and he was rude
to that clint. It freaked me out a bit. I called him
again to comfirm my moving time and asked his
explaination on that complaint.. I already paid him,
so I decided to trust him.

Mar.1st, before loading; He called around 9am, which
made me happy by the way, to confirm that he would
show up between 11-11:30am. And yes, someone did show
up during this time. It was Paul B.. Christopher hired
him to move my things down to the lobby for loading.
Paul was on time and nice and quick. Everything was in
the lobby by 12:10.

Shortly after, we were kicked out the building by the security officers according to the American law. No one would know it was the beginning of the disaster. We were both standing outside calling and waiting for Christopher, the later promised to show up in 30 -45mins again and again and again and again until around 5pm with his fully loaded big truck. Paul did all the loading. I tipped him and got on to the truck.

Mar. 1st, after loading; I was sitting in the truck
with Christopher's date instead of another mover.
Christopher had to pay Paul before leaving. Paul
wasn't happy with him because of waiting for the whole
day Then Christopher asked me for the other $250,
which I told him to pay when we arrived in NJ before I
hopped on the truck. I said I did not trust him, I
could not pay him now. But he refused to drive!! With
everything of mine in the truck, with my fixed
schedule on the following day, I really needed to move
to NJ asap. I didn't know how to deal with this kind
people. He successfully FORCED me to pre-pay him all
the money. He made me cry for half an hour.

Mar. 1st, on the road; Both he and his gf were not bad
to me on the way to NJ because I was crying. He was
not rude to me as he always talked nicely without
meaning it. He did think he did not deserve any tip.
And what made me even madder was that the girl told
me: he did not have too much to do rather than keep
calling people before he left on the way to me. He
might just enjoy making the other people waiting to
death for him! The girl even told me because he always
had difficulties to keep his words or his schedule,
some people always thought they were coned by him.

However, he stopped 5 times on the road. 1, he dropped
some mattresses somewhere north of Boston, even we
were supposed to come down south to NJ. 2, we went
somewhere around Masspike at 6:30pm to fill the tank.
3, his gf asked for junk food. 4, He had to take some
pills... 5, stopped again, I had no idea for what.

He was on the phone talking for most of the 6 hours.
We were almost hit by another oil-tank truck somewhere
on the way.

Very badly, it started to rain around 9pm..

Mar 2nd, 0:12am; We finally arrived. When we finished
unloading it was 1am.

There's no way he could unload my mattress and
everything by himself. I called 2 friends to help the
unloading in the heavy rain. You have no idea how
exhausted I was. I finally went to bed around 3am. And
I had 2 important appointments in the same morning.


It was the worst experience I ever bad in this
country. I was speechless for a long while afterwards.
I just do not know how to deal with bad business
people. I do not know how to ask for refund or what to
do..
But, here is the whole thing, at least it can warn the
other people.

Laura
Boston, Massachusetts
U.S.A.

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