Christopher Parrett - AVOW Does not honor refund. I pd 49.95 for a year subscription, changed my mind next day after looking over site. asked for refund. Refused. Owner continues to harrass me with his emails. Nationwide
I was directed to the AVOW site because I had read a book written by the former owner, Roger Young. When I looked over the site after paying a $49.95 subscription, which is required to see the site, I was disappointed and wrote an email the following day to Christopher Parrett , the present owner, asking for a refund. He refused. I engaged my credit card company to deal with him, he lied, telling them I was using the site, which I have not since the one evening I signed up.
Chris continues to harrass me by email, sending notices to me. I delete them continually and want nothing to do with this group.
He has my credit card information which concerns me because of his lack of integrity. I would like to report this company for unfair business practices, hoping others will not be duped by them. I would also like my $49.95 fee back.
Suzy w
LAS VEGAS, Utah
U.S.A.
1 Updates & Rebuttals
Christopher
Rigby,Idaho,
U.S.A.
My Reply
#2REBUTTAL Owner of company
Sun, March 22, 2009
#1.
I do not in fact have her credit card information, nor did I ever have it in the first place. It was encrypted in real time and passed directly to the credit card processor, and never held or stored in our system. So her accusation is simply False.
#2.
She is welcome to remove her e-mail address from her user account anytime she wants by simply logging into her account. The e-mails she is referencing are standard member e-mails that are being sent out to THOUSANDS of our paid subscribers. She has not been sent any mail that every other paid subscriber has gotten. Once again, her accusation is simply false.
#3.
There is no policy of issuing refunds once a member activates their account and gains access to all the resources on the site. Whether they make one download from out databases or thousands, its all the same to us. If she was worried about the content she could have choosen a trial membership, rather than purchasing the full year membership.