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  • Report:  #750128

Complaint Review: Chrysler Dodge

Chrysler Dodge They Lie, Dodge lemon made Auburn Hills, Michigan

  • Reported By:
    bailey — Blountsville Alabama United States of America
  • Submitted:
    Thu, July 07, 2011
  • Updated:
    Fri, July 08, 2011

I purchased a new Dodge 3500 in 2005.  I experienced various forms of mechanical difficulties with this truck all the time I was in possession of it.  I repeatedly took the truck to various Chrysler dealers to have it repaired, documenting each visit.  There were so many difficulties with this truck I eventually took it to Chrysler's headquarters in Auburn Hills, Michigan.  This office ignored my attempts to get these problems resolved until the Detroit Free Press and the Detroit news ran a story about my predicament with Chrysler. 

After the articles ran Chrysler offered to purchase my truck from me.  When I agreed they backed out of their offer.  This continued to happen for at least three more times.  When the last offer was made they picked up my truck and told me a new truck would be available to me the following Monday.  When I went to pick up the new truck I was told that Chrysler had not provided the control numbers to Chrysler Impartial Services or Chrysler Financial which caused me to lose my truck and my livelihood.
 

3 Updates & Rebuttals


bailey

Blountsville,
Alabama,
United States of America

Just responding

#4Author of original report

Fri, July 08, 2011

First I have a lawyer now . second the paper got a bigger story. I still have all the phone # for the Chrysler rep's  and a bunch of other stuff  on them . Like most big companies  the  3 D's deny, delay and defend . Being honest this is not easy .  


Robert

Irvine,
California,
U.S.A.

Just curious

#4Consumer Comment

Thu, July 07, 2011

Having your story printed in the paper worked out well for you.  After all until that point they basically ignored you, but once it was in the paper they made you an offer to take back the truck.

So when they backed out of the deal how come you didn't go back to the paper to have them "follow-up"?



Ken

Greeley,
Colorado,
USA

Chrysler STOLE your truck??

#4Consumer Suggestion

Thu, July 07, 2011

Looks like it's about time to go back to the Detroit Free Press and a lawyer.

You did have your payments up to date, right?

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