Chrysler Financial Chrysler Financial - end of lease stick it to you Detroit Michigan
I had the unfortunate experience of leasing a 2003 Jeep Liberty. When I went to turn it in after the 4 year lease was up I was told that someone would be out to do an appraisal on the car. The man from an independent appraisal company came out and looked over the car and took a lot of picturers. He said that he would have to e-mail me the damage report because "his computer was broken". It wasn't until after I got his e-mail with the list of "damages" that I understood why he would not give the reports out. I was charged $135.00 for a scratched tail lamp; $78.00 for a paint chip; $30.00 for another tiny chip; $297.00 for two little dents most likely made in a parking lot; $282.50 to replace the windshield (thrown up stone ding) I did get that replaced myself for $161.00 - $181.00 for a new steering wheel. The first week I had the car the top layer of the fabric on the wheel started to peel off. Obviously a defective material to start with; $410.00 for a scratch on the bumper; and when the final bill came in from Chrysler Financial, a $275.00 disposition fee on top of the rest. I am sure these people who go out for Chrysler to do appraisals on cars that are about to be turned in all have "broken computers" after most likely having taken a lot of abuse from the shocked customer when getting the "final bill". Charging $410.00 for a scratch on a bumper is just another example of the ripoff practices of Chrysler.
I went to lease a Mercury Milan that week and took the list of "damages" I had to show them. As they say, once burned twice shy. They thought it was over the top and ridiculous that one would be charged so high for normal everyday ware and tare of driving a car for 4 years. Mercury does not charge a $275.00 disposition fee at the end of the lease. I am now happily leasing a Milan with no money down and $60.00 less a month than I did with Chrysler. I will Never lease or buy a Chrysler product again.
I sat down and added up what I ended up paying for that Jeep and with $5,000 down; $297.00 a month, for 36 months; and a $1,580.50 "final bill" the thing ended costing me $17,272.50 and I have nothing to show for it except a real bad taste in my mouth toward Chrysler. I have read other complaints here, and most, are by far, much worse than mine, but I submit this anyway for those who are leasing to be prepared to get screwed in the end, again
Joyce
Pittsburgh, Pennsylvania
U.S.A.
7 Updates & Rebuttals
Jim
Anaheim,California,
U.S.A.
Standard Operating Procedure
#8Consumer Comment
Sat, July 21, 2007
Joyce, what happened to you is going to happen to you again when the lease on your Mercury is up. If you have any dents, dings, scratches, chips, etc.... they will bill you for that as well, and enough to make up for the disposition fee. That's just part of the price associated with leasing an automobile, instead of buying one.
There are few instances in this world where leasing an automobile makes sense; most reasons center around the car being business related or business owned. In that way, the cost of running the car for business purposes is deductible. For an individual, the mileage restrictions simply make the overall cost of the lease too expensive to operate in the end. That sounds like what you're doing and in the end, that's a pretty big amount to eat in the end.
Chris
Santa Maria,California,
U.S.A.
I Think He Means "Fleeced"
#8Consumer Suggestion
Sat, July 21, 2007
As in, "to deprive of money or belongings by fraud, hoax, or the like; swindle."
Jim
Orlando,Florida,
U.S.A.
Its a FLEASE! Don't make that mistake again!!!!!
#8Consumer Suggestion
Sat, July 21, 2007
Sticking it to you for exaggerated wear and tear is a MAJOR PROFIT CENTER in the entire FLEASE transaction.
No matter how good they make it sound, its a FLEASE! Its a very bad deal for you and you will get FLEASED!
Chip
Anytown,Indiana,
U.S.A.
It's Not Just Chrysler
#8Consumer Suggestion
Fri, July 20, 2007
Same thing happened to me, but with Toyota Motors Credit Corp. At the end of my lease, my car was inspected and, long story short, I got a bill for $1,000. I was mad as hell, since I had moved to Washington DC and used the car TWICE the last year of my lease.
I ended up paying an attorney the $1,000 to get out of paying TMCC the $1,000...Toyota dropped it, but there's a funky notation on my credit report that has not adversely impacted my score, and is only noticed if an actual human reviews my credit file.
I think it's leasing -- leasing is inherently expensive, and I will never lease again because of this.
Chip
Anytown,Indiana,
U.S.A.
It's Not Just Chrysler
#8Consumer Suggestion
Fri, July 20, 2007
Same thing happened to me, but with Toyota Motors Credit Corp. At the end of my lease, my car was inspected and, long story short, I got a bill for $1,000. I was mad as hell, since I had moved to Washington DC and used the car TWICE the last year of my lease.
I ended up paying an attorney the $1,000 to get out of paying TMCC the $1,000...Toyota dropped it, but there's a funky notation on my credit report that has not adversely impacted my score, and is only noticed if an actual human reviews my credit file.
I think it's leasing -- leasing is inherently expensive, and I will never lease again because of this.
Chip
Anytown,Indiana,
U.S.A.
It's Not Just Chrysler
#8Consumer Suggestion
Fri, July 20, 2007
Same thing happened to me, but with Toyota Motors Credit Corp. At the end of my lease, my car was inspected and, long story short, I got a bill for $1,000. I was mad as hell, since I had moved to Washington DC and used the car TWICE the last year of my lease.
I ended up paying an attorney the $1,000 to get out of paying TMCC the $1,000...Toyota dropped it, but there's a funky notation on my credit report that has not adversely impacted my score, and is only noticed if an actual human reviews my credit file.
I think it's leasing -- leasing is inherently expensive, and I will never lease again because of this.
Chip
Anytown,Indiana,
U.S.A.
It's Not Just Chrysler
#8Consumer Suggestion
Fri, July 20, 2007
Same thing happened to me, but with Toyota Motors Credit Corp. At the end of my lease, my car was inspected and, long story short, I got a bill for $1,000. I was mad as hell, since I had moved to Washington DC and used the car TWICE the last year of my lease.
I ended up paying an attorney the $1,000 to get out of paying TMCC the $1,000...Toyota dropped it, but there's a funky notation on my credit report that has not adversely impacted my score, and is only noticed if an actual human reviews my credit file.
I think it's leasing -- leasing is inherently expensive, and I will never lease again because of this.