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Chrysler Financial ripoff billing customer rep rudeness Southfield Michigan
2 years ago I found myself financing a 2002 PT Cruiser through Chrysler Financial. I have had nothing but a bad experience. The only invoice I received was when I bought the car. I received no monthly invoices, however they insisted they went in the mail. I could never get anything in writing as to how much the balance was or what the interest paid on it.
The customer service reps were the rudest people I have ever come into contact with. They practice the art of scamming and flim-flamming. My whole experience with CF has been nothing but a constant high anxiety attack - neverending.
However, it has ended, as I took out a home equity loan at a much lower rate of interest to pay off the car. At this writing, I'm not even sure the pay-off amount quoted to me was accurate.
I am anticipating a fight in getting the title to the car.
Ginny
Lebanon, Pennsylvania
U.S.A.