Complaint Review: Chrysler Financial

Brian M. DXXXXXXXXXXXXXX
Mechanicsville, Virginia 23116

September 24, 2007


Mr. Bob Nardelli
Chrysler Financial
27777 Inkster Road
Farmington Hills, Michigan 48334

Fax: 1- 248-427-6600

RE: Account #
2005 Dodge Ram
VIN # 3D7LS38C55xxxxxxxxxx

Dear Mr. Nardelli:

First of all, I would like to introduce myself. My name is Brian. I have been dealing with Chrysler Financial for many years. I have bought several vehicles from your facility in Mechanicsville Virginia, Mechanicsville Dodge.

In 2005 I purchased a 2005 Dodge Ram 3500 Diesel Truck from Mechanicsville Dodge putting a down payment of $35,000.00 on said vehicle. This was my dream truck. The trucks sticker price was over $47,900.00 of which I purchased the extended warranty and my payments were only $210.00 per month.

The payments were to start in July of 2005 of which I have never missed a payment! I filed Chapter 13 {reconciliation of debt} Bankruptcy in 2006. Because of filing this bankruptcy I had to include all debt that I owed. It was never my intention to have Chrysler Financials debt dismissed or entered into. I continued to make my payments on time every month as scheduled.

At the beginning of summer of 2007 I was informed by my attorney that Chrysler Financial said I was 3 months behind and I needed to show proof of payment, which I did. This went on and on to the point of Chryslers Attorneys insisting that I give copies of my entire checking account statements as well as copies of checks front and back; which I will gladly supply to you upon request.

Well I complied with their request. I gave as many of the checks as I could that were written, but most of the payments were directly debited out of my checking account directly from Chrysler and listed as a Chrysler Financial Payment. I gave an 18 month complete history report to them. This was still unacceptable!

This is such an outrage! At this point in the story, Chrysler wanted to repossess my truck because they claim they were missing payments.

I am a simple blue collar worker. I work very hard at Home Depot and have been for the past 8 years. This was my only transportation. With having a home and family to support, I was forced to sell the vehicle to Mechanicsville Dodge when I owed only $7,700.00 on the truck. With having only 1 vehicle now for my wife and I to share working different jobs and schedules makes it very difficult.

I lost over $40,000.00 of equity in my nearly paid off truck, because I was forced into trading it in instead of having it taken from me. In looking over the cancelled checks, Chrysler Financial would take sometimes as long as 49 days to process my payments. My payments were mailed out in a timely fashion. Even after I sold the vehicle on August 31, 2007, we had a tow truck come here on September 19, 2007 to repossess the truck.

I would like to propose, you to use your capabilities as CEO to help me in this situation and to either get my vehicle back at no cost or to replace it to one identical of the one I had and also to correct my loan history.

Please feel free to contact me at your earliest convenience.

Sincerely,


Brian

Brian
Mechanicsville, Virginia
U.S.A.