Complaint Review: Chrysler Group LLC

I purchased a 2012 wrangler in the first part of 2012. today the engine light came on. I took the vehicle into the shop. The vehicle is obviously still under warranty. The dealership stated that the issue was a cylinder head that needed to be replaced. upon further research I discovered that many were having this same issue. As it turns out the part is backordered and a delivery date/installation date cannot be determined. The dealership also stated that they would not recommend that I drive the vehicle.

The root of the issue is the car/engine itself. Jeep appears to be at least somewhat ignoring the problem. The other issue is that this couldn't have happened at a worse time. I am moving at the end of the week. I cannot delay my move for 3 or 4 weeks because of jeep. Jeep is also not willing to assist with a rental car because I am "crossing state lines" they also will not ship my jeep to a dealership where I am moving.

the way I would put it, what would happen to you if you had this problem on vacation?