Complaint Review: Chrysler LLC

Buyer beware On the 2009 Dodge Journey with the 5 plus 2 seating option and the Convenience Group II option the CGII shows you will receive a Cargo Compartment Cover as part of the passage. The cover is missing and Dodge will do nothing about it. It comes with the 5 passenger but not the 7 passenger but you pay the same price and it show it as equipment on the window Sticker.

See the copy of the window sticker below and review how they ripped you off

2009 MODEL YEAR
DODGE JOURNEY R/T (LHD/FWD)
PRICE INFORMATION
MANUFACTURER'S SUGGESTED RETAIL PRICE OF THIS MODEL INCLUDING DEALER PREPARATION

Base Price: $ 25,920

DODGE JOURNEY R/T (LHD/FWD)
Exterior Color: Deep Water Blue Pearl Coat
Interior Color: Dk Slate Gray/Lt Graystone
Interior: Leather Trimmed Bucket Seats
Engine: 3.5L High Output V6 24V MPI Engine
Transmission: 6-Speed Automatic 62TE Transmission
STANDARD EQUIPMENT ( UNLESS REPLACED BY OPTIONAL EQUIPMENT )

* FUNCTIONAL/SAFETY FEATURES
* Advanced Multistage Front Air Bags**
* Supp. Side Curtain All Rows Air Bags
* Supplemental Frt Seat Side Air Bags
* Front Height Adjust Shoulder Belts
* Child Seat Anchor System-LATCH Ready
* Anti-Lock 4-Wheel-Disc Brakes
* Electronic Stability Program
* Electronic Roll Mitigation
* Remote Start System
* Performance Steering
* Performance Suspension
* Speed Control
* Keyless Entry
* Universal Garage Door Opener
* Sentry Key Theft Deterrent System
* Security Alarm
* Front & Rear Aimable LED Lamps
* Brake Assist
* Tire Pressure Monitoring Warning LP
* INTERIOR FEATURES
* Heated Front Seats
* Power 6-Way Driver Seat
* Frt Pass Forward Fold Flat Seat
* 2nd Row 40/60 Seat w/Fore Aft Adjust
* 2nd Row In Floor Storage Bins
* Rear Reclining / Fold Flat Seat
* Pwr Wdos-Expr Up/Down w/Pass Expr Dn
* AM/FM 6 Disc DVD MP3 Radio
* Sirius Satellite Radio
* 1-Year Service Provided by SIRIUS
* For More Info, Call 888-539-7474
* Air Cond ATC w/Dual Zone Control
* Full Length Flr Console Prem A/Rest
* Interior Observation Mirror
* Passenger in Seat Cushion Storage
* Steering Wheel Mounted Audio Ctrls
* Tilt/Telescope Steering Column
* Rear View Auto Dim Mirror
* Trip Computer w/Temp & Compass
* Dual Glove Boxes, Upper Cooled
* 115V Auxiliary Power Outlet
* Portable Rechargeable Trouble Light
* EXTERIOR FEATURES
* 225/55R19 BSW AS Touring Tires
* Automatic Headlamps
* 19X7.0 Cast Aluminum Wheels
* Power Heated Mirrors, Fold-Away
* Bright Side Roof Rails
* Trailer Sway Damping


PRICE INFORMATION (contd.)
OPTIONAL EQUIPMENT
Deep Water Blue Pearl Coat $ 225
Customer Preferred Package 28X
Convenience Group II $ 695 ********************
Adjustable Roof Rail Crossbars
Air Filtering
Cargo Compartment Cover Where is this item on the car
Driver & Passenger Lower LED Lamps Paying for it
Premium Instr Cluster w/Display
RR View Auto Dim Mirror w/Microphone
UConnect Hands-Free Communication
Vehicle Information Center **********************
Flexible Seating Group $ 1,220
160 Amp Alternator
2nd Row 40/60 Tilt & Slide Seat
3rd Row 50/50 Fold/Reclining Seat
ATC w/3 Zone Temp Control
Safe and Sound Group $ 695
MyGIG Multimedia System
Hard Disc Drive
ParkView(TM) Rear Back-up Camera
Family Value Group $ 295
2nd Row Seat w/2 Child Boosters
Daytime Running Headlamps
Power Express Open/Close Sunroof $ 795
19X7.0 Aluminum Chrome Clad Wheels $ 625
DESTINATION CHARGE $ 625

TOTAL PRICE:* $ 31,095

Lee
Washington, Pennsylvania
U.S.A.