Print the value of index0
  • Report:  #1327445

Complaint Review: Chuck Carlson Auto

Chuck Carlson Auto I have been sold a 1996 Buick lesabre junk car, and I'm paying payments on it pompano Florida

  • Reported By:
    shakayla sampson — coral springs Florida USA
  • Submitted:
    Sat, September 10, 2016
  • Updated:
    Sat, September 24, 2016
  • Chuck Carlson Auto
    345 NE 24th ST
    pompano, Florida
    USA
  • Phone:
    954 785 5182
  • Category:

This is my first car when I first put a payment on the car and was able to drive it home it was already acting up. I didn't I know these problems would continue to happen, I asked the owner Chuck who had the car before me and he said 1 other owner but they could not keep up with the payments. But as I continue keeping the car and fixing on the broken parts I realize the person that had the car before didn't want the car because it was in bad condition. Which brings me to my point in saying Chuck lied to me he sold me a car he knew had many problems but continue to sell it to customers. I have got my car fixed one time from them and when I came in to pay for the labor I asked him what did your mechanic fix he said I don't know it's fix right that's all that matters...

Which I believe is unprofessional I have always played my bill on time faithfully, my bill is due every week on a Saturday but I pray on Fridays because that's when I get paid he even said it himself that I was one of the best customers I was happy about that but what I'm not happy about is how he treats me in giving me no real knowledge about the car and lying to me On why the previous owner did not want to keep the car. I had to find out half way threw paying the that it was trash but he continue to take my money I've played over a thousand dollars just on payments but not including the work I've had to get dome in order to keep the car running...Please can anyone help???

1 Updates & Rebuttals


FloridaNative

Palm Beach Gardens,
Florida,
USA

Did you get a pre-purchase inspection on the car?

#2Consumer Comment

Sat, September 24, 2016

It sounds like you skipped both the pre-purchase inspection and the test drive.

The car dealer generally knows very little about specific vehicles - they are there to just sell the car to you. Even if they know something about the vehicle, it would be suspect because a vehicle's condition changes over time.  The only way to protect yourself in a purchase is to have an independent professional mechanic inspect the vehicle before you sign a contract to purchase it. Make sure the mechanic is knowledgeable and not associated with the dealership in any way. Even vehicle warranty's or service contracts are only as good as the vendor behind them.  If the warranty is with a company that doesn't perform, you have nothing but a piece of paper. In the meantime, continue to maintain the vehicle. Just take it to a better mechanic and not one with this dealership. 

Hopefully you continue your good payment habits so the next time you purchase vehicle you go to a regular dealership and not a buy here pay here type dealer.  Even with a regular dealership, you need to have the pre-purchase inspection and test drive of the vehicle you plan to buy.  

 

 

Respond to this Report!