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  • Report:  #45706

Complaint Review: CIC Credit Monitor SVC

CIC Credit Monitor SVC Consumerinfo.com Unauthorized Subscription Renewal credit card charge Orange California

  • Reported By:
    — Newton Kansas
  • Submitted:
    Mon, February 17, 2003
  • Updated:
    Mon, February 17, 2003
  • CIC Credit Monitor SVC
    One City Blvd West, Suite 40
    Orange, California
    U.S.A.
  • Phone:
    877-513-4175
  • Category:
    Consumer Services

One year ago, in Jan 2002, I subscribed to the credit monitoring service, for ONE year only. When I checked my credit card statement for the month of January 2003, I found a renewal subscription charge from CIC, which was NOT authorized at all.

I am in the process of trying to get the charge reversed.

This was complete fraud on their part. They have no right to automatically renew an online subscription unless it is authorized. All online subscriptions that I know of notify you that your services have expired and ask whether or not you want to renew eg McAfee and Norton.

Patrice
Newton, Kansas
U.S.A.

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