Complaint Review: CIC Credit Monitoring Consumerinfo.com

Applied for a free credit report on their web site. There was a section where you had to enter your credit card number (it said that you would not be charged, this was for account validity purposes only).

I did NOT get a report online immediately (the first lie). 2 weeks after I applied I got a letter in the mail with login info. I logged in and got my report (which was utterly useless and formatted in a pretty illegible/incomprehensible manner). A couple of weeks later I saw a charge of $79.95 on my credit card.

I disputed the charge immediately with my credit card company. A few weeks later I called my credit card company and asked them about the status. They contacted CIC Credit Monitoring service and WERE ON THE PHONE WITH ME when I cancelled and obtained a refund. I suggest you do the same, ask your credit card company to call conference them on your behalf and let you dispute the charge. You will have less luck obtaining a full refund if you call them on your own.

Check out what the Better Business Bureau has to say about these jokers

One last note (which I read elsewhere): there is the potential that this company is performing identity theft as well by asking for secret personal information like "Mother's Maiden Name" and "Date of Birth". They can do a lot of harm with this info. Be careful!

Khalkhalash
Herndon, Virginia
U.S.A.

CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back