Complaint Review: CIC Credit Monitoring (Consumerinfo.com)

I went to www.consumnerinfo.com and signed up for the FREE 30-day trial. Upon finishing signing up, I was never able to log in since I was never sent my login information! I repeatedly tried to have them re-send my login info but never got any replies. I then was able to find their (888) 888-8553 Customer Care number and spoke to a Customer Care Representative. I told the rep to cancel my 30-day trial since I was not very pleased by their system. The rep said fine and verified who I was. Two days later, I check my credit card's recent transactions and saw a charge from CIC Credit Monitoring for $5?? I sent them an email disputing the charge as well as sending an email to my credit card company. Currently awaiting a response from CIC...

Ronald
Canoga Park, California
U.S.A.

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