Complaint Review: CIC Credit Monitoring / Consumerinfo.com

Back in March 2003, I went online to consumerinfo.com to view my "FREE" Credit Report. I pulled the "report" and realized the only information provided was from Experian.

Once I pulled the report, I noticed there was some important information missing and then contacted the other major credit bureaus to find out the real story. I found the information there which was missing on the "Free" credit report from the comsumerinfo.com report.

Then, today, as I was checking my Bank account statement, I noticed a charge of $79.95 from CIC Credit Monitoring! Not having ever heard of this company, I tracked down this site (very easily) via Yahoo!

I called the TollFree # and spoke with a woman there who was not at all surprised I was calling to dispute the $79.95 charge to my account. She verified the information regarding my "account" with CIC/consumerinfo.com and then told me my account is now closed and I will see a credit on my account for $79.95. We'll see how long that takes !

I am extremely upset by the charges in the first place considering there was never a mention of them when I was obtaining my "free" credit report. I will place an update when I receive the $79.95 credit to my account.

Please do as I am going to do and tell others about the underhanded operations of this Company!! I can only imagine how many others have been duped and never even realized it.

Good luck and thanks to whoever placed this complaint site on the web!!

Don
Burlington, New Jersey
U.S.A.