Complaint Review: CIC Credit Monitoring & Experian

I sent CIC a copy of the cancellation email I sent to them well within the 30 day period and explained that they refunded the two months charges of $9.95 each but because they fraudulently took the money from my account, it caused me $56 in overdraft charges. I received their reply today in which they state that I failed to cancel within 30 days (that's a lie and they were sent the proof as well as their apology stating they would refund the monthly charges) and they also pointed out that they have a disclaimer in fine print that states they are not responsible for any overdraft charges incurred. This company is owned by Experian? That tells me everything I need to know about our credit system. If one of the three credit bureaus operates a company that has scammed so many people, it's time something was done. I already thought something was strange when a mortgage company pulled my credit report on the same day that I got one and from the same company using the same FICO method, the two scores were about 50 points apart. Now how does that happen? I am now filing a report with the BBB. I'm sure there are many complaints from others that have been ripped off as I have. It's sad that you can't trust a company run by Experian. Experian has lost all credibility with me.

Donna
Walker, Louisiana
U.S.A.