Complaint Review: CIC Credit Monitoring

i discovered a 'holding' charge on my credit card for 79.95 while checking my bank statement. i found out it was this CIC Credit Report charge which i NEVER authorized! went online and found this site so I called them up and got this rude lady who basically told me i was an idiot for not knowing about this annual charge that they've been giving to me since NOVEMBER 2002!!!!!

after i yelled at her and said that i know about your company and i know how many people you scammed and i know there is a class action law suit so if you don't refund me my 79.95 i will raise hell. in a bitchy, raised voice she told me she has cancelled my account and will be refunding me my money within 7-10 days.

SO RUDE!

Sonya
San Francisco, California
U.S.A.