Complaint Review: CIC Triple Advantage

I signed up for a 30 day free trial, but when I attempted to cancel one week later the nightmare ensued. Their automated phone service apparently goes directly to never never land if you select "Cancel My Account" so I finally gave up on that & selected another option which eventually got me to a Customer Service Rep who tried 15 mins. of sales pitches to keep the account open.

When she finally took no for an answer, I immediately received an e-mail that my account was in the process of being closed. ETA - 3 weeks. What a surprise! Coincidentally this is the same exact day they were scheduled to bill me the monthly membership fee.

After several calls to various "Supervisors" who insisted that it may take 3 weeks to close the account (ha! only took 3 minutes to open it), but I "should" not be billed for it, I was informed their hands were tied. I took the precaution of closing my bank account & opening another with new credit/debit card. Not only a giant pain, but how good for your credit~

DO NOT TRUST TRIPLE ADVANTAGE! HUGE SCAM! SHOULD BE CLOSED DOWN!

Cherise
Brandon, Florida
U.S.A.