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  • Report:  #290353

Complaint Review: Cieras Collection

Cieras Collection, Aka Bridethebeautiful says they ship when they don't, says they 'll refund and they don't, charged my account fast, that day, never intended to make dress Pickerington Ohio

  • Reported By:
    Roanoke Virginia
  • Submitted:
    Mon, December 10, 2007
  • Updated:
    Mon, December 10, 2007
  • Cieras Collection
    www.cierascollection.com
    Pickerington, Ohio
    U.S.A.
  • Phone:
    614-837-2777
  • Category:

Placed my order for dress, said they could ship with 2 days, then changed it to three weeks, I cancelled order with in a few days, then they changed ship date to wo weeks, I said no, cancel order, they said had already shipped, I said I would send it back.
I have been trying since July 2007 to get a refund, some days they answer email, some days they don't, I get a Yahoo auto response. I coorespond with a Lisa, who can't type good English, probably illegal aliens. she tells me they will refund, this was October, I gave them until after Thanksgiving to refund and they didn't, now they won't answer emails. I have contacted Postmaster in Pickerington, Oh to see what I can do. I do have a PO Box.
I have called phone # and I get no answer.

Nancy
Roanoke, Virginia
U.S.A.

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