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  • Report:  #1154310

Complaint Review: Cinaplay.com

Cinaplay.com unauthorized charge to credit card London, but I also saw Panama City on one website Internet

  • Reported By:
    ruthom — Marshall Minnesota
  • Submitted:
    Thu, June 12, 2014
  • Updated:
    Thu, June 12, 2014
  • Cinaplay.com
    Internet
    USA
  • Phone:
    855-202-5587
  • Category:

I was looking for an online site to stream the documentary Restrepo. One of the sites listed when I searched it in a browser was cineplay.com, which offered a free trial and all kinds of things, including being able to watch the video for free. There was even the beginning of the video on the first screen after I clicked on the site that presented the movie with a logo for cineplay.com over it, so you couldn't really see the film as it played.

The site offered the free trial but you had to register your credit card, which it said would not be charged. I did. Then I searched the movie, but the site said it was not available. I called immediately to 1-855-202-5587 and cancelled. The agent said I wouldn't be charged, but there was a charge of $1.03 on my credit card the next day. I called again. The agent said it was a "card verification fee" and that I had already cancelled. Said my account would be refunded within 72 hours. We will see if that's true.

This place is a scam. Don't sign up.

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