Cinergy Health rude rep. Internet
i recently called cinergy health for info on insurance and they wanted money right then and when i started to ask questions the rep became very rude and insisted that i make a decision right then.
when i refused to give him info on my credit card he told me i was just wasting his time and he wants to do an application starting with payment info or else i could just not bother him any longer.
i hung up the phone he proceeded to call back, needless to say i didn't answer the phone.
he was so rude and demanding that i just was afraid to trust him.
i do not recommend this company to anyone, because i don't think they are really legit.
Fountain
Bay Minette, Alabama
U.S.A.
3 Updates & Rebuttals
Cinergy Health Management
Aventura,Florida,
U.S.A.
More information needed to validate your call
#4UPDATE Employee
Thu, July 02, 2009
We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate a call from Bay Minette, Alabama in the past couple of weeks that we were able to review. We would greatly appreciate it if you could send us the phone number you called from, and the approximate date that you called, so that we can do a further search for the phone recording. At present, we are unable to identify the agent in question and take corrective measures as needed. We sincerely hope that this rectifies any ongoing complaints that you have. If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.
Cinergy Health Management
Aventura,Florida,
U.S.A.
More information needed to validate your call
#4UPDATE Employee
Thu, July 02, 2009
We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate a call from Bay Minette, Alabama in the past couple of weeks that we were able to review. We would greatly appreciate it if you could send us the phone number you called from, and the approximate date that you called, so that we can do a further search for the phone recording. At present, we are unable to identify the agent in question and take corrective measures as needed. We sincerely hope that this rectifies any ongoing complaints that you have. If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.
Cinergy Health Management
Aventura,Florida,
U.S.A.
More information needed to validate your call
#4UPDATE Employee
Thu, July 02, 2009
We at Cinergy Heath do sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate a call from Bay Minette, Alabama in the past couple of weeks that we were able to review. We would greatly appreciate it if you could send us the phone number you called from, and the approximate date that you called, so that we can do a further search for the phone recording. At present, we are unable to identify the agent in question and take corrective measures as needed. We sincerely hope that this rectifies any ongoing complaints that you have. If you have any further questions or would like to discuss this, then please call us at (800) 847-1148 and ask to speak with the Chief Compliance Officer (x105), or email us at info@cinergyhealth.com.