Complaint Review: Cingular - cingular.com

My cingular prepaid service was cut off. I was suprised since, I have over $150.00 in credit on two lines.

So, I called customer service. They told me that my " roll over " at the end of the month had expired, and to input more money. I told them that I did not want to renew since I had more credit on my account than I needed. ( I don't use the phone alot ). They said, that I would not be able to retrieve my remaining credit.

I asked for a refund. They refused. I asked to return my phones and a refund, they refused.

So, technaically they withdrew money from my account on the scale of $150 and refused to refund me or reopen my service. Thank you Cingular. You really are crooks. For me, the $150 are a stole money.

My dad, once told me. " A satisfied customer will bring ten customer referals to your business. A dissatisfied customer will take away 20 customers.

I plan on telling everyone I meet, of what Cingular is up to.

Zak
houston, Texas
U.S.A.