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  • Report:  #62506

Complaint Review: Cingular

Cingular dishonest consumer billing fraudulent ripoff marketing and sales fraud ripoff Bastrop Texas

  • Reported By:
    cedar creek Texas
  • Submitted:
    Wed, July 02, 2003
  • Updated:
    Wed, July 02, 2003

The sales rep at Walmart said no early disconnection fee would be charged if you move to an area where no cingular service is available. I moved to such an area but the Cingular company said they have no control over what their sales reps say. They refused to do an investigation or to remove the $150 early disconnect charge.

In addition, they did not stop my phone service because the $150 had not been received by them the day I ask them to disconnect. Of course no one informed me of this policy. They left the phone service on without me knowing for two months at my expense.

Sherrie
cedar creek, Texas
U.S.A.

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