CINGULAR WIRELESS & LANCE BREWSTER Ripoff charging for calls never made Internet All Over Internet
I got my CINGULAR WIRELESS bill and there's >$80 in charges for "roaming charges" supposedly made to/from CANADA when the phone has never been there and I myself was right here in Texas when I was supposedly making/receiving calls in Montreal & Quebec City!
LANCE BREWSTER of Cingular told me that it is "impossible" that there could be any mistake because some "tower" in Canada recorded my phone's "footprint" there. I see that others have had problems with getting charged "roaming" fees in their local areas. Well, guess what, I am paying for a nationwide service so in order to screw me they have to claim that I was in Canada! These folks are CRIMINALS!
On top of that, Mr. Brewster tells me that the regulatory authority I should complain to is the California Public Service Commission. After some research I discover that this is a lie as well: the authorities to complain to are the FCC!
Tim
Arlington, Texas
U.S.A.
1 Updates & Rebuttals
Jason
Milwaukee,Wisconsin,
U.S.A.
Its happened to me and many others too
#2Consumer Comment
Mon, March 14, 2005
I signed up a one year contract with Cingular, that had to have been one of the worst mistakes ever!
Cost me about $1,500 to have thier phone for a year (I was on a $35 a month plan)
I did not go over minutes, text messages, etc.
It was always wrong and inaccurate charges. When I got long distance for places I had never been but home. The person on the phone had the nerve to tell me "well your phone was there even if you weren't", how the towers cant be wrong and so on.
My one year comes up and they then started saying I had a two year contract! Magically they could not find a copy of the contract to prove it, so I had to dig it up. Then even after they had the contract and acknowleged it, they continuted my service and CONTINTUED to charge me.
I easily spent a good 30 hours on the phone with this company over the horrible year I had them. I would advise anywhere to stay far away. I had a weak signal everywhere also.
I went back to U.S. Celluar and could not be happier!