Complaint Review: Cingular Wireless

I'm a cingular user for over 4.5 yrs., I always paid my bill, the months that I'm disputing about is Oct, Nov, Dec of 2003.

It's now Jun 2004, for 8 month I tried calling cingular about a bill that was not true, and everytime I'd call cingular they told me to deal with it. When I go to there Main office the manager tells me to deal with it. When I call them they hang the phone up. Now it's 8 months pass I find out that they put it on a charge off, that is not what I wanted them to do. All I wanted them to do was to bill me for what I used. No matter if it was at to Main store or customer service on the phone, cingular wireless told me to deal with it and pay all of my bill. I don't dispute that I have a bill, but that the bill is too excessive, and now my phone is turned off and my credit is bad.

I can't get another service now.

Teresa
Madisonville, Kentucky
U.S.A.