Complaint Review: Cintas Corp

 We entered a contract with Cintas about 6 years ago. At that time purchase sales person told us that we could get out of our contract at anytime if we were not happy. WE are not happy. My husband was busy with a customer and pressured into signing a new contract, driver said he couldn't come back. Ever since has been terrible. Ever since our bill has been sporattic. One bill for 1 month was over $300. We are a small business with 2 restrooms and 2 rugs. That's all. My husband called and tried to discuss our bill and sent out a flunkie that could not answer our billing questions.

We have called since about 30 times with not 1 return phone call. Now we have a collection notice for $3500. I have researchEd the past 3 years of statements and don't have 1 statement more than $180 a month and that was a busy month for us. Makes no sense. Poor customer service, poor service, half changed out rugs, never left correct the paper towels. Have had to call in the past because they left no toilet paper. Someone needs to do something about this crappy company. Again, we were told we could get out of our contract if we were not satisfied, yeah right. We are pursuing legal help. They can't even give us a legible copy of our contract.