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  • Report:  #1300955

Complaint Review: CINTAS

CINTAS Mat service contract says that it can be cancelled. But company still bills although we stopped and moved Port Washington New York

  • Reported By:
    MCCG — New York New York USA
  • Submitted:
    Thu, April 21, 2016
  • Updated:
    Wed, May 15, 2019

Cintas insists that our small business pay for mat services that were cancelled since we are moving from the space. The comnpany refers to a buyout provision that is not contained in the Company’s contract and ignores our letters and that of our lawyer and threatens to ruin our credit by sending a $5000 bill to collection when no funds are due.  

The Company’s contract says that the Company is only liable for rental of the mats until they are returned. We have returned all of the mats since they are no longer needed in its new location and has paid in full the then outstanding invoice that was owed by it.

This is a ripoff we cannot pay for a service that is not being provided and should not be threatned by a $5000 cancellation penalty when the contract we both signed allows cancellation 

 

1 Updates & Rebuttals


Eddie

Riverside,
California,
United States

There Could Be an Addendum to the Contract

#2Consumer Suggestion

Wed, May 15, 2019

Hello,

I worked in the industry for almost 20 years as an employee, manager and consultant. I am familiar with industry practices. If you could get me a copy of the contract, I will examine it for free and give you my feedback. There could be an addendum to the contract which you were not provided with.

Let me know. Thanks.

Eddie Ferguson, Uniform Bright, (951) 963-9575

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