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  • Report:  #969024

Complaint Review: Ciplex web design - Ilya Pozin

Ciplex web design - Ilya Pozin Ciplex lies to Customers, Employee's and Contractors West Hollywood, California

  • Reported By:
    Past Employee — Los Angeles California United States of America
  • Submitted:
    Wed, November 14, 2012
  • Updated:
    Fri, November 16, 2012
  • Ciplex web design - Ilya Pozin
    8981 Sunset Blvd. suite 303
    West Hollywood, California
    United States of America
  • Phone:
  • Web:
  • Category:

If you're an interested customer, contractor or freelancer, you will be best served to stay clear of Ciplex. The company is in severe dire straights and has been teetering on the edge of bankruptcy for over a year. They owe past employee's and contractors well over $200k and string them along with promises to pay that never come.

All senior management has left/resigned the company and anyone worth their salt in the industry, either in sales, design, project management of operations has also resigned. The owner, Ilya Pozin likes to write articles to keep the facade of Ciplex going. Like that project managers aren't needed ( they quit), that managers aren't needed (they quit).

As a previous employee of the company, (yes, who they owe money too) I can tell you everything you would like to know, and I can do so honestly, with a clear conscience. This report is completely honest and you can very easily look do a little research for yourself to see what their reputation is and what people are saying. They are great at design, because they employ some great designers, but they have horrible production, horrible programmers, horrible management, and horrible owners (who lie) to customers and employee's.

They employ a crack seo team (outsourced also), that keeps themselves busy trying to knock all these reports, and comments on the web down, by filing fake comments and writing targeted articles to push the reports down and off the first page of the search engines.

Ciplex is a scam, they take money from incoming projects and use it to pay for the work of projects already in the pipeline. They don't use the money from the client who paid, they put the project on hold and use the money from new projects that come in. They are so upside down, that if they were to stop taking on projects, they would sink immediately.

So I have written this report to warn interested customers, interested freelancers and contractors. If you choose to do business with them, you're more than likely to get burned.

2 Updates & Rebuttals


Past Employee

Los Angeles,
California,
United States of America

Reply to Rebuttal

#3Author of original report

Fri, November 16, 2012

An honest response following the numbers. I would make the simple statement that anyone a company owes money too, is someone disgruntled. The web and sites like Ripoff Report are in place to serve as a voice for those wronged and to warn others of the dangers of doing business with you.

1. Profitable is a subjective word and the only way to see is by looking at the financials. Since Ciplex is not a publicly traded company, the claim of profitable will remain subjective.

2. This is a blatant lie. I personally know 7 people that Ciplex owes money too. This list includes ex-employe's, contractors, freelancers and companies.

3. Half truth, most project managers quit, then the remaining were fired with no notice, no severance and no thank you for their dedication. We were told one week by Joshua Krane we're like family and the next we were gone, just like that.

4. Lie - the seo team is based in Israel and has their own company, own offices and their own staff.

As you can see by Ilya's own words "outsource. It doesn't work in our industry. It creates a bad product and is not a scalable business model." - agreed, then why do it and lie about it?!


ilya

United States of America

Simply not true

#3REBUTTAL Owner of company

Thu, November 15, 2012

Wow! That's all that can really be said - as these malicious accusations could not be further from the truth. This review is clearly coming from either a former disgruntled employee or a fake post by a competitor. 

I'll respond in order: 1) we are a profitable company that has been in business for over 13 years. 2) We do not owe money to any past employees whatsoever  3) we let go of our project managers because we adapted a new culture and hierarchy free model which is similar to those of Zappos and Netflix and many other businesses that are getting away from typical corporate structures. Project managers are common in our industry because they act as middle people between clients and various contractors that agencies typically outsource to.

But because we don't outsource and every single one of our team members is a full-time employee, we found that project managers are simply not needed. Our staff is broken down into teams, and those teams work directly with clients. This caused an increase in the quality of our product and the time-frame to complete projects was cut by over 60%. 4) Our SEO team is part of our staff, its not outsourced. We simply don't outsource. It doesn't work in our industry. It creates a bad product and is not a scalable business model. 

If you have any questions, please contact me directly at our office 310-461-0330

-ilya

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