Circuit City deceptive policy, Doesn't price match as advertised. East Union New Jersey
Circuit city has a price match policy of 110% if an advertised price is lower than what they offer at a local store. Well after purchasing a $500 tv from them i found an advertised price of the exact same make and model for $450 from a local competitor. So i thought this was going to be easy to receive the difference.
From the moment of bringing up the phrase PRICE MATCH to the CS a*s all i heard from him was reason after reason why they couldn't price match. Than the store director LUIS tried to help me. He too wouldn't honor CC price match. I meet all the terms of there policy and was denied because LUIS decided he wanted to make his own rules and terms so he wouldn't have to pay me the $60 for price matching. These people think they can hide behind a large national chain's name and get away with whatever they want in there stores.
Eugene
easton, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Name
Chicago,Illinois,
U.S.A.
You need to supply more info
#2UPDATE Employee
Mon, March 01, 2004
You don't have enough information in this message to be helpful. The Pricematch it for "Local Stores" , "In Stock Items", "The EXACT same item", "30 days to match", "No clearance or other 'limited' items"
And you would only get $55 off (+tax). Next time, post all the info.
If you met all the conditions, then ask for the corporate despute phone number.