Complaint Review: circuit city

i would like to tell you people that circuit city rips you off. i was an employee for them until recently,some techs in our service center were fired for fixing potential problems in customer units in to be fixed. the tech would discover a problem about to happen and fix it to help the customer so he would not have to send it in again, and the managers would fire the tech because they wanted the tech to fix only the mian problem, they would say, let it go so the customer would have to send it back to get more money out of them, no preventive maintanace.

also managers would set up techs on units by putting it in to be fixed when it was checked by a tech already, but this time the unit would be sabataged, taken apart and broken on purpose then put back together, sent to a certain tech, he would fix it, and managers would say there was nothing wrong with it and fire the tech......i know because i know one manager who was behind it and he still does it. not only do they screw the customer but they do thier employees to.....

no name
valrico, Florida