Complaint Review: Circuit City

I bought a computer from Cirquit City,and I was told it had a full 1 year warranty. It was an open box, and I was told it was sent from HP as a replacement for a comsumer, and the consumer refuesed it.

I lost the refresher cd (stolen by someone) and called to get a re-placement from HP, 3.5 months from the time I bought it. HP claims there was a 90 day warranty, and the cd was no longer available since they had limited licenses (this was after being on hold one hour).

Circuit city was apologetic but obviously could not help me with the CD, since only HP could do that. I willnever buy from HP or CC again.

B
Littleton, Colorado

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